Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Crash when using Equalizer on first use

Crash when using Equalizer on first use

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabling it. At this point it crashes. No error. It just disappears. I can reopen it straight away, with a minor lag, and it will work. When I open the EQ again, the change that I made had taken effect. I can then make further changes and it doesn't crash, until I don't open Spotify for another extended period of time and repeat the process.

iPhone 6
iOS 10.0.2
Reply
0 Replies

Suggested posts