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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71667 Views
  • 16 replies
  • 37 likes
  • 71667 Views
  • 16 replies
  • 37 likes

Tries to play undownloaded songs while offline

Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the would randomly play songs from my Downloaded music a...

  • Newbie
  • Hi, I have Spotify set not to use Cellular Data. In my library are a few dozen albums I have downloaded and a few dozen I have not. I used to be able to go to Songs and click "Shuffle Play" and the w...
  • Supercountry124
  • Newbie
  • 392 Views
  • 1 replies
  • 1 likes
  • 392 Views
  • 1 replies
  • 1 likes

duda con app en iphone

hola una pregunta, quiero saber si se puede ver la lista de mis amigos, que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y como?gracias

  • Casual Listener
  • hola una pregunta, quiero saber si se puede ver la lista de mis amigos,  que clase de musica estan escuchando en spotify pero desde mi telefono, en la pc me sale del lado derecho, se puede y com...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Albums can't be played

When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.

  • Newbie
  • When I try to find some albums, those albums are disabled. I can see the song list but can't listen. Is it something because of my region or what? I'll add an example.
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Crash when using Equalizer on first use

Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a preset, adjusting a band, or even just enabling/disabl...

  • Casual Listener
  • Since the latest update (6.5.0.1665), Spotify crashes whenever I open it for the first time in around 12 hours (I'm estimating), open the EQ, and make any change. This change could be selecting a pre...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

Syncing Spotify account to iPhone

I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc is still on my Mac, but how do I transfer that to my...

  • Newbie
  • I just upgraded my phone and when I log into my Spotify nothing is saved. And I'm sure usually I can log on to different devices and all of my music and playlists are all there? All of my music etc i...
  • 410 Views
  • 0 replies
  • 1 likes
  • 410 Views
  • 0 replies
  • 1 likes

On-screen notifications (red bubbles) won't disappear

My iOs Spotify app shows the red bubble notification on the home screen, indicating "26".I have no idea how to get rid of that. I suspect, the red bubbles first appeared when I wanted to download a playlist of 26 tracks, but cancelled the download be...

14677928_1470191212998114_2084108826_o.jpg
  • Newbie
  • My iOs Spotify app shows the red bubble notification on the home screen, indicating "26". I have no idea how to get rid of that.    I suspect, the red bubbles first appeared when I wante...
  • 582 Views
  • 0 replies
  • 0 likes
  • 582 Views
  • 0 replies
  • 0 likes

Solved!! Suddenly not able to play certain song

Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assuming I had removed it accidentally, I went to search f...

  • Casual Listener
  • Hello, I was recently using Spotify on my iPad, and looked through the songs I had saved. I went to play the song "Southern Comfort Zone" by Brad Paisley, and realized it was no longer there. Assumin...
  • Raptors12
  • Casual Listener
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Spotify app goes over edges on ipad

Hi!When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.

  • Newbie
  • Hi! When I use spotify on upright position, spotify app goes over screen edges. And when I rotate my ipad to horizontal, problem is different. Check screenshots.
  • belgerg
  • Regular
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

offline saving aint working

half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone off but nothing will help. ive tried to get all my s...

  • Newbie
  • half of my songs will sync and can be played offline but the other half wont save it just stops saving. i have storge and wifi, ive tried reinstalling, logging out, resyncing, and turning my iphone o...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

MOST RECENT iPAD VERSION LOST MANY CONTROLS

Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with this? God, I wish you could just contact support with thi...

  • Newbie
  • Where are the song controls gone in iPad version? We still can't access the queue, and now we can't control shuffle or repeat, or find a specific position in a song. Anyone have any ideas with t...
  • Zenki7831
  • Newbie
  • 774 Views
  • 2 replies
  • 0 likes
  • iOS
    missing controls
  • 774 Views
  • 2 replies
  • 0 likes

Stability of connection problem with Pioneer N-70A

Hi!I can stream to iphone and PC flawlessly. When I get my N-70A network streamer to pick up the stream, irrespective of the stream being initiated by iphone or PC, it tends to drop the stream a few times at the start and upon every time I choose a n...

  • Newbie
  • Hi! I can stream to iphone and PC flawlessly. When I get my N-70A network streamer to pick up the stream, irrespective of the stream being initiated by iphone or PC, it tends to drop the stream a fe...
  • 829 Views
  • 0 replies
  • 0 likes
  • 829 Views
  • 0 replies
  • 0 likes

Can't log in

Spotifiy on IOS suddenly logged me out. I couldn't remember my password so I went on the PC and changed it. I can login on the PC but still get told it's wrong on the App on my iPhone 6+. It is not tied to a facebook account, just an email and a pass...

  • Casual Listener
  • Spotifiy on IOS suddenly logged me out.  I couldn't remember my password so I went on the PC and changed it.  I can login on the PC but still get told it's wrong on the App on my iPhone 6+....
  • shuff1203
  • Casual Listener
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

The app is not working at the back via bluetooth

Hey, I have Iphone7, and with latest spotify update I can't play music at the back while the phone is connected to the car via bluetooth, I have to keep spotify open, and when I get notification it stops playing music. I have to close it and re-open ...

  • Newbie
  • Hey,    I have Iphone7, and with latest spotify update I can't play music at the back while the phone is connected to the car via bluetooth, I have to keep spotify open, and when I get no...
  • 293 Views
  • 0 replies
  • 1 likes
  • 293 Views
  • 0 replies
  • 1 likes

my Mixtapes

I accidentally clicked on the button that removes a certain artist from my mixtapes so that Spotify won't add any of his songs to my automatically created mixtapes anymore. any possibility to undo that?thank you

  • Casual Listener
  • I accidentally clicked on the button that removes a certain artist from my mixtapes so that Spotify won't add any of his songs to my automatically created mixtapes anymore. any possibility to undo th...
  • Isifaxi
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Random pausing

I have Spotify premium and have music downloaded yet when I play the music on my phone through my car, it will randomly pause on its own and I will have to manually click play. But when I play it through my speakers at home, it's completely fine. Ple...

  • Casual Listener
  • I have Spotify premium and have music downloaded yet when I play the music on my phone through my car, it will randomly pause on its own and I will have to manually click play. But when I play it thr...
  • Carolineeeeeeee
  • Casual Listener
  • 258 Views
  • 2 replies
  • 0 likes
  • 258 Views
  • 2 replies
  • 0 likes

Spotify won't pause music when call comes in

When using Spotify through Carplay, whenever a call comes in, the music continues to play over the carphone speaker. Person on the other end can hear it too. Started with IOS10 update. Apple tech doesn't have a solution. Tried reboot and reinstallati...

  • Newbie
  • When using Spotify through Carplay, whenever a call comes in, the music continues to play over the carphone speaker. Person on the other end can hear it too. Started with IOS10 update. Apple tech doe...
  • Peargarden
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Why have I paid for Premium but can't use any of it's features? Can't find anywhere contact direct

I have been paying for Spotify Premium for 2 months now and can't use any of it's facilities or features. Please help me........

  • Newbie
  • I have been paying for Spotify Premium for 2 months now and can't use any of it's facilities or features. Please help me........
  • marlonsphere
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Suddenly only ~5% of songs are available offline

I have Premium and I can only play about 20/300 songs when I'm offline. This is a new problem. These songs used to be available and now they are not. It has nothing to do with playlists, only my Songs library. Can someone please provide a solution? I...

  • Casual Listener
  • I have Premium and I can only play about 20/300 songs when I'm offline. This is a new problem. These songs used to be available and now they are not. It has nothing to do with playlists, only my Song...
  • Brandubbz
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes