Daily Mix

[ashbabe]

Plan Premium

Country USA

Device:  (iPhone xs max)

Operating System: (iOS 10)

My Question or Issue:

I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it just... ends.  Also, I've lost the ability to block certain artists or songs even though certain artists that I've blocked are still showing up on my list which is super annoying.

[Peter]

Hey @ashbabe.

Thanks for reaching out to us about this - we'll be happy to help you out 🙂

We just have a few follow-up questions we'd like to ask first:

• Does this happen with all your Daily Mixes, or just one of them?
• Could you check to see if this is also happening on other devices?
• Have you tried a clean reinstall already? That tends to fix a lot of common issues our users experience.

Thanks! Looking forward to hearing back from you 😉

[dev151]

The daily mixes have become playlists... Why is this? I highly dislike this, I would listen to my daily mixes continuously while doing tasks yet now there are no "radios" or continous music mixes at all. What is going on? 

[Peter]

Hey @dev151.

Thanks for posting 🙂

Do you mind answering the follow-up questions I posted to @ashbabe? This will help us narrow down the issue so we can look into it.

Thanks!

[MrGC]

Have you tried to restart your device?

if that didn't work then try to reinstall the Spotify app

if none of that works, let never know...

[ashbabe]

I apologize for the delay in getting back, I didn't get an email notification that there was a reply.

This is happening with all my daily mixes on my iphone and on the web player it's just a playlist of 50 songs and I can not "pull down for more".  Really disappointed in this as I literally listen to Spotify all day long at work.

[ashbabe]

I've done both of these things to no avail.  Daily mix is now nothing more than a playlist of songs that I have no control over and this is incredibly disappointing.  I pay for spotify premium and honestly expect more from spotify, I've been using spotify since 2010.

[Peter]

Hey @ashbabe.

Thanks for getting back to us 🙂

Could you try this on a desktop or another mobile device and let us know if it's still happening? Once we have that info, we'll be able to advise you further.

Thanks!

[dev151]

Hi, Last time I checked, this was happening to all of my daily mixes. All of the "radios" now as well actually, like I've tried to start radios off of artists and it only makes playlist mixes. It has happened on both my ZTE android phone(I don't remember the operating system) and my Windows 10 asus computer. I recently got a new phone and downloaded spotify, I'll log in and check.

[dev151]

Hi @Peter I just checked my mixes on my phone app on my new S9 and the mixes are back to normal. I'll check my computer and tune radio stations and I'll let you know.

[Peter]

Hey @dev151.

Glad to hear it's working as expected now 🙂

Bear in mind that we recently made some changes to Radio, so that when you generate a radio station based on a song, album, or artist, you will now get a finite playlist rather than an endless one.

This means that you can now save these to Your Library to listen to later. Once you get to the end of these playlists, if you have Autoplay toggled on, an endless radio station will be generated.

Hope that clears things up! Let us know if there's anything else we can help with 😉