Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Download error

Download error

I have an iphone 6 and when I go to download a playlist its says "Download Error".  Downloading has stopped because theres no space left on this device.

 

How do I make room so I can avoid roaming / usage charges when not on my home or local wifi netwrok?

Reply
2 Replies

Hello @Robweb1,


Welcome to Spotify Community!

This error is self-explaining - you have to check if you have free space left on the device.

If you want to download new playlists, you will have to delete all currently downloaded playlists by clearing the cache in the settings.

As for the last question, yes you have to select download to avoid data usage or if you want to listen without connection ( offline ).

Greetings,

I'm having the same issue.  How do I clear the cache in settings?

What else do i need to do to listen offline without using data?

I have Premium

Thanks,

JIm

Suggested posts