Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Sweden
Device
iPhone SE 2020
Operating System
iOS 16.5.1
My Question or Issue
I have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipped. My computer and phone are turned on and connected to the same network. I tried on my iPad and everything worked fine but on my phone, all the "local files" songs are skipped. If you have any advice, thanks in advance.
Solved! Go to Solution.
Hey folks,
In order for the local files to download on your iOS device, you need to have toggled on Show audio files from this device in the app's Settings > Local files. In addition, make sure that Spotify is allowed to access your local network. You can do this in your iPhone/iPad's Settings > Privacy > Local network.
In case the issue persists, try creating a new playlist on your PC and download it again on your iOS device to see if that does the trick.
Hope this helps. Cheers!
Hi @August_e,
Thanks for reaching out. Local files are, as the name implies, only local to the specific device. While it was possible in the past to synchronize them between devices on the same network, this is no longer the case. As these files are not uploaded to Spotify itself, they are not synchronized in any way. You need to have the files present on your phone as well in order for them to work. Check out the steps on how to use local files on iOS here.
Hope this helps.
If that is the case, how come I could download the songs on to my iPad? I don’t get why it wold work there but not on my phone.
Plan
Premium (Cancalled)
Device
IPod Touch Gen 7
Operating System
Windows 10
Oh look its me again, Another bug because this app is really going downhill.
Still havn't got my previous issue fixed after SEVEN MONTHS
But now i've got even more issues.
First off, I've again tried Reinstalling spotify, and for whatever reason, it'll get stuck at some point downloading my playlists. Its been stuck at 923/1327 Songs for 20 minutes before i shut down the ipod.
And with the local files, i have the "use local files" option enabled on the ipod, but if i add a local file from desktop to my playlist, i can't play the file on the ipod, and if i add the file to the playlist on the ipod, i can't play it on desktop.
Genuinely tired of all these God damn bugs & glitches, Specially after more than half a year of dealing with them to only be greeted with NO FIXES.
Hey folks,
In order for the local files to download on your iOS device, you need to have toggled on Show audio files from this device in the app's Settings > Local files. In addition, make sure that Spotify is allowed to access your local network. You can do this in your iPhone/iPad's Settings > Privacy > Local network.
In case the issue persists, try creating a new playlist on your PC and download it again on your iOS device to see if that does the trick.
Hope this helps. Cheers!
already enabled local files, it was literally the exact first thing i did when i reinstalled spotify on the ipod.
And i've looked Through the settings, there's no 'privacy' Menu in the settings.
Hey @Wuffles__,
Hmm, that's odd. If you're using iOS 14 or later you should see that option as described here.
Are you able to locate the Spotify app in your iPod's settings? If so, try toggling on the access to your Local network from there:
Take care.
Went into the options there and checked, Local network is Already enabled, local files still don't work, Tried turning it off & on aswell, Nothing
Hey @Wuffles__,
Apologies for the confusion.
Syncing local files between devices is still available as an option but is gradually being deprecated so we can't guarantee it will work as expected.
Instead, we'd recommend transferring the files to your phone using these steps and re-adding them to your playlist.
We hope this helps. Let us know if you need help with anything else.
The steps on the page you've Redirected me to do not apply to the Ipod because there's no "Files" app on the ipod.
Honestly at this point i'm just giving up with this app, None of my issues have been fixed for several months, I really don't see a point to paying for something that doesn't work.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…