Facebook name still on account name

[mmaciasmm40]

I created a Spotify account with my username and connected it to my email. I made the mistake of accidentally connecting with Facebook, and my Facebook name was on my account in place of my username. I went to Facebook and logged out of Spotify and even logged out and back into Spotify. But when I went back to my account, it still had my Facebook name, even after I had logged out. How can I fix this.? How can I restore my original username and get rid of my Facebook name.? P.S. I am using the mobile app on iPhone.

[ParkJimin]

does its still be like that?

[Erika]

Hey @mmaciasmm40 and welcome to our Community!

If you didn't create your account with Facebook, but still see your Facebook profile picture in Spotify, this means your account has been linked to Facebook.

To unlink your Spotify account from Facebook:

1. In the top-right corner of the desktop app, click  > Settings. 
2. Under Social, click Disconnect form Facebook. 

Note: You can link your account to Facebook again at any time. Just repeat the process, clicking Connect to Facebook. 

[ParkJimin]

I already disconnect from facebook but still see my facebook name on it.

[Erika]

Hey @ParkJimin!

Hmm, that's a bit weird. 

Can you try the steps here for us: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/? They should help with this.

Keep us posted.

[ParkJimin]

is it safe? what if all my playlist lost?

[Erika]

No worries @ParkJimin, you'll not lose your playlists.

Also, try relaunching the app. If that doesn't help, turn your phone off for 30 seconds before turning it back on.

Let us know how this process goes.

[ParkJimin]

Hmm, I've already done that but nothing changed

[Erika]

No worries @ParkJimin!

Is this happening in all your devices? Also, if you log in on the website, are you still seeing your Facebook name?

Keep us on the loop. 

[ParkJimin]

Yes, it on my device and PC but not on websites