Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Get app support unavailable when trying to link Spotify/Alexa from iphone7+, can it be corrected?

Get app support unavailable when trying to link Spotify/Alexa from iphone7+, can it be corrected?

We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?

Reply
5 Replies

We have the exact same problem. Hoping for a quick response

Idk if you solved this issue, but I was having problems with the alexa app on my phone. I had to login to the alexa app on my laptop and link my account through that. Should be a work-around the problem. Here is the link: https://alexa.amazon.com

Thanks! I have since been able to connect.

Thanks! This worked.  However, it's worth noting that once linked it says that you require a Spotify Premium account to use Spotify with Alexa 😕  Foiled again. dang nabbit!

Thank you! Worked like a charm

Suggested posts