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Got a new iphone, now my playlists and premium are gone?

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Got a new iphone, now my playlists and premium are gone?

 
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Hey @s10and! Welcome to the Spotify Community. ^^

 

What happened: You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.


What to do: To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

 

Let us know if that helps, thanks! ^^

Peace

 

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Marked as solution

Hey @s10and! Welcome to the Spotify Community. ^^

 

What happened: You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.


What to do: To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

 

Let us know if that helps, thanks! ^^

Peace

 

Thank you so much for your help @Nico . I logged in with only my username as you said and the playlists where there. 🙂

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