Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't upgrade to premium

I can't upgrade to premium

I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
Reply
2 Replies

Ive re-installed the app 3 times, loged back in and force stoped the app several times over that last few days. Nothing seems to work.

If you have access to a computer, try downloading the app from Spotify.com and try to renew your account from there, or visit your account page on spotify.com.  If none of this works I would try reporting this directly to Spotify's support page.

Suggested posts