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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81702 Views
  • 19 replies
  • 37 likes
  • 81702 Views
  • 19 replies
  • 37 likes

I can't connect my spotify with my facebook

My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I still in the same situation. What I can do?

  • Newbie
  • My first spotify account I used my FB for use spotify and that account is free,now I create other account for premium user,and I can't synchronize with my FB now,I exclude the app of my FB but I stil...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Help

I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my music really helps me.

  • Newbie
  • I need help! I don't remember my password or email for my account. I tried changing the email but it wants to know the old one and o don't know it. Please help! Spotify means a lot to me because, my ...
  • vvvvvvnnnnn
  • Newbie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Cant upgrade to premium on the spotify app!

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. It use to work but idk what happened.

  • Newbie
  • I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. I...
  • MattSuda
  • Spotify Star
  • 7136 Views
  • 2 replies
  • 0 likes
  • 7136 Views
  • 2 replies
  • 0 likes

how do you renew spotify premium on iphone 6?

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an itunes card?

  • Newbie
  • The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an it...
  • DasPeter
  • Community Legend
  • 1946 Views
  • 1 replies
  • 0 likes
  • 1946 Views
  • 1 replies
  • 0 likes

Can't log in account

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

  • Newbie
  • I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?
  • DasPeter
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Error message when trying to share to facebook

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

  • Newbie
  • Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works
  • osornios
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • 454 Views
  • 1 replies
  • 0 likes

Can't login after changing phone.

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy

  • Newbie
  • I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...
  • osornios
  • Spotify Star
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

  • Regular
  • Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
  • DasPeter
  • Community Legend
  • 344 Views
  • 3 replies
  • 0 likes
  • 344 Views
  • 3 replies
  • 0 likes

Solved!! Spotify + CanOpener

I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?

  • Visitor
  • I would like to be able to use Spotify with CanOpener, an audiophile iOS app that greatly enhances headphone listening. Is this possible?
  • seaDragoon
  • Newbie
  • 3697 Views
  • 12 replies
  • 16 likes
  • 3697 Views
  • 12 replies
  • 16 likes

Can't login - can't use abroad.. I'm not abroad

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?

  • Newbie
  • I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...
  • Bittencourt
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! iPod Shuffle 4th Gen (2012 edition) support

I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to my iPod Shuffle?

  • Newbie
  • I have an iPod Shuffle 4th Gen (2012 edition). I would like to ask if i can play music here on my iPod, without internet connection. I have Spotify Premium. How can i sync my playlists on Spotify to ...
  • jfert
  • Roadie
  • 1069 Views
  • 1 replies
  • 0 likes
  • iPod Shuffle Support
  • 1069 Views
  • 1 replies
  • 0 likes

Shuffle Play won't play anything

Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...

  • Casual Listener
  • Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...
  • Chris_Thomson
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Can't turn off 'avaiaible offline'

HelloI have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline.I have therfore tried to remove some of my downloaded songs by turning off the avaiaible offline setting (swipe) on for individual artisits/...

  • Newbie
  • Hello I have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline. I have therfore tried to remove some of my downloaded songs by tu...
  • Bittencourt
  • Spotify Star
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

My Iphone can't go on Spotify Online

Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors I have installed spotify on my phone , and , for the first month, it worked perfectly, online and offline. Now , since two mont...

  • Casual Listener
  • Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors 🙂 I have installed spotify on my phone , and , for the first month, it wor...
  • Astame
  • Community Legend
  • 961 Views
  • 1 replies
  • 0 likes
  • 961 Views
  • 1 replies
  • 0 likes

PLAYLIST IS UNAVAILABLE OFFLINE BUT IS DOWNLOAD

Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when onlineThanks For The Help

  • Newbie
  • Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when online Thanks For The Help
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Lost ability to scan thru song on iPad

I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone with similar issues below are screenshots for landscape and p...

  • Casual Listener
  • I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050   anyone w...
  • Bxbenny
  • Casual Listener
  • 595 Views
  • 2 replies
  • 0 likes
  • 595 Views
  • 2 replies
  • 0 likes

SHARING MUSIC

so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going on? Thanks,Lena

  • Newbie
  • so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent.   we both follow each other and have premium accounts.   any ideas of what is going o...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Download

I have 1g of memory why can I not download any of my music on my new iPhone SE

  • Newbie
  • I have 1g of memory why can I not download any of my music on my new iPhone SE
  • jfert
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Family plan

Can more than 1 person listen at the same time with the family plan?

  • Newbie
  • Can more than 1 person listen at the same time with the family plan?
  • jfert
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes