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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70736 Views
  • 16 replies
  • 37 likes
  • 70736 Views
  • 16 replies
  • 37 likes

Volume limiter

Is there a way to limit the max volume so it doesn't damage my hearing if it is accidentaly turned up too loud? I am trying to protect my hearing and I have a bad habit of listening to very loud music and a max limit for ouput decibels would be very ...

  • Casual Listener
  • Is there a way to limit the max volume so it doesn't damage my hearing if it is accidentaly turned up too loud? I am trying to protect my hearing and I have a bad habit of listening to very loud musi...
  • 650 Views
  • 0 replies
  • 5 likes
  • 650 Views
  • 0 replies
  • 5 likes

Trying to get premium for £0.99 but won't work

Hi I'm trying to get the 3 month trial for 99p but I've tried several times to a pay with with PayPal but it says it's going back to the business page and won't upgrade???? Can someone help. I used my PayPal to pay for my sisters premium trial too? W...

  • Casual Listener
  • Hi I'm trying to get the 3 month trial for 99p but I've tried several times to a pay with with PayPal but it says it's going back to the business page and won't upgrade???? Can someone help. I used m...
  • Astame
  • Community Legend
  • 503 Views
  • 3 replies
  • 0 likes
  • 503 Views
  • 3 replies
  • 0 likes

Waze stops Spotify

Hi,Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play.No problem occurs with Apple Music.First I play SpotifyThen I run WazeWaze spoke then Spotify stop and n...

  • Casual Listener
  • Hi, Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play. No problem occurs with Apple Music. First I pl...
  • Puuwik
  • Newbie
  • 4925 Views
  • 5 replies
  • 1 likes
  • Spotify stops
    Waze
  • 4925 Views
  • 5 replies
  • 1 likes

Spotify not working with sonos

I've just signed up to Spotify to use with Sonos. However, when I click to spotify through Sonos it keeps asking me to reverify my account. I do that but it still doesn't work.I read another post suggesting that I reboot my router and reinstall the s...

  • Newbie
  • I've just signed up to Spotify to use with Sonos. However, when I click to spotify through Sonos it keeps asking me to reverify my account.  I do that but it still doesn't work. I read anothe...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Can't jump to different point in track

Hi there, have Spotify premium on iOS and it has changed so when I click on the track currently playing I can no longer see the whole length of the track and navigate to a late part of the song. It just shows a list now 'next from songs' Help - why d...

  • Regular
  • Hi there, have Spotify premium on iOS and it has changed so when I click on the track currently playing I can no longer see the whole length of the track and navigate to a late part of the song. It j...
  • 428 Views
  • 0 replies
  • 0 likes
  • 428 Views
  • 0 replies
  • 0 likes

Unlocking crashes App

Greets!I have spotify on my iphone 6, iPad mini retina and iMac. I normally play music through Spotify osx desktop and control it from either iPhone or iPad however, when unlocking either one the app crashes. This happens frequently. The crash also h...

  • Music Fan
  • Greets! I have spotify on my iphone 6, iPad mini retina and iMac. I normally play music through Spotify osx desktop and control it from either iPhone or iPad however, when unlocking either one the a...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Unknown Song FIle

Hello! I'm trying to get my songs to sync with my phone (for offline download), and I'm trying to delete a song that's a local file on my computer. It's not letting me delete it, and when I removed it from the playlist on my computer, it still stayed...

  • Newbie
  • Hello! I'm trying to get my songs to sync with my phone (for offline download), and I'm trying to delete a song that's a local file on my computer. It's not letting me delete it, and when I removed i...
  • Astame
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Will I be able to use my Spotify premium in countries where Spotify isn't available?

I'll be travelling to Bosnia and I'll be staying there for a month and Spotiy isn't available there, will I still be able to use my Spotify? (I have premium)

  • Newbie
  • I'll be travelling to Bosnia and I'll be staying there for a month and Spotiy isn't available there, will I still be able to use my Spotify? (I have premium)
  • osornios
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Not playing / randomly muting, major issue

Just today my app on my iPhone 6 seemed to stop working. Tracks will either not play at all, if if they do just before the halfway mark the sound cuts out with the time bar still going and nothing I do helps besides going back to the beginning of the...

  • Casual Listener
  • Just today my app on my iPhone 6 seemed to stop working. Tracks will either not play at all, if if they do just before the halfway mark the sound cuts out with the time bar still going and nothing I ...
  • april453
  • Newbie
  • 1001 Views
  • 4 replies
  • 0 likes
  • 1001 Views
  • 4 replies
  • 0 likes

erro na conta

Antes eu era o administrador de uma conta familiar, agora houve um problema que as outras subcontas sairam do plano, a miha conta continuou porém eu nao apareço mais como o administrador da conta Caso saibam a sulução para o problema, ajudem por favo...

  • Newbie
  • Antes eu era o administrador de uma conta familiar, agora houve um problema que as outras subcontas sairam do plano, a miha conta continuou porém eu nao apareço mais como o administrador da conta &n...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Solved!! I renewed my premium subscription but it still says my last payment didn't work.

Apparently there were two subscriptions but one was from a while ago but this is the same account I've had forever. Can I get a refund or something.

  • Casual Listener
  • Apparently there were two subscriptions but one was from a while ago but this is the same account I've had forever. Can I get a refund or something.
  • Astame
  • Community Legend
  • 1147 Views
  • 3 replies
  • 0 likes
  • 1147 Views
  • 3 replies
  • 0 likes

Solved!! Stuck on free mode but I paid by AppStore my new

I paid to go on premium by the AppStore but my account is still on free mode. It's illegal to make people pay and not give them what they paid for. Here is a proof that I paid today

  • Casual Listener
  • I paid to go on premium by the AppStore but my account is still on free mode. It's illegal to make people pay and not give them what they paid for. Here is a proof that I paid today
  • Astame
  • Community Legend
  • 1297 Views
  • 3 replies
  • 0 likes
  • 1297 Views
  • 3 replies
  • 0 likes

Premium

I paid for premium for 3 months and it's not letting me use it without data... I logged out 2 times and nothing happened...

  • Newbie
  • I paid for premium for 3 months and it's not letting me use it without data... I logged out 2 times and nothing happened...
  • osornios
  • Spotify Star
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

Push notifications don't work

I have push notifications turned on, but I don't get them.

  • Regular
  • I have push notifications turned on, but I don't get them.
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Menu button in full screen missing on iPad min 4

Viewing the currently playing song on an iPad mini 4 in full screen mode vertically doesn't show the menu button. My guess is that the app is not configured for iPad minis? I am running iOS 9.3.2(13F69). I am a premium member with app version 5.7.0.1...

  • Newbie
  • Viewing the currently playing song on an iPad mini 4 in full screen mode vertically doesn't show the menu button. My guess is that the app is not configured for iPad minis? I am running iOS 9.3.2(13F...
  • 463 Views
  • 0 replies
  • 0 likes
  • 463 Views
  • 0 replies
  • 0 likes

Spotify doesn't work with wifi

Hi I used to love Spotify but recently I find it's the worst. First I couldn't stream songs while I was on my home wifi. I was forced to use my data to get any kind of music to stream. It says I am "offline" but I am not. This is not a problem with m...

  • Newbie
  • Hi I used to love Spotify but recently I find it's the worst. First I couldn't stream songs while I was on my home wifi. I was forced to use my data to get any kind of music to stream. It says I am "...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Solved!! Can't listen to the songs i want

I just bought an iPOD touch 5th generation and installed spotify (not premium) and I can't listen to the songs that I actually want, I can only press the "shuffle playback" and if I keep holding the song I actually want, it only gives me an example o...

  • Casual Listener
  • I just bought an iPOD touch 5th generation and installed spotify (not premium) and I can't listen to the songs that I actually want, I can only press the "shuffle playback" and if I keep holding the ...
  • jameshoonigan
  • Casual Listener
  • 757 Views
  • 2 replies
  • 0 likes
  • 757 Views
  • 2 replies
  • 0 likes