I cannot fond the receipt nor the account is updated to premium after pay

[user-removed]

I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt

[Dian]

Hey there,

Thanks for posting in the Community.

It's possible you're logged in on the wrong account. Here is how to find out if that's the case.

Let us know how that went.

Cheers!