I cant logging in to my spotify app!! Help me

[Imipour]

Dear spotify frirnds!
I have to reset my iPhone recently and after redownload spotify app i can't logging to app! I use both of the way with Facebook and my username or mail, but i cant logging in yet!! I also change my password in web page, i can go to web page but i cant go to my app!!:(
I should say that i haven't premium version and it is free version.
Do i have any way to solve this problem?!
Please let me know the key of this matter
Thanks
[email removed]

[ErikG]

Hi.

Can you check if your country setting is correct? Here's a guide on how to change it:
https://support.spotify.com/account_payment_help/account_settings/how-can-i-change-my-country-settin...

If it's correct are you using a VPN or have a custom DNS setting or something similar?

[Imipour]

Thak youcvery much for you response 🙂
As a answer to your question, i should say that i usually use VPN. It is not correct for using spitify? I should turn it off?!

[ErikG]

Spotify Free only let the user use the service for 14 days abroad. If you use a VPN Spotify may think you are abroad and that may be why you get the error message.

[Imipour]

so i will try it without vpn andchope to work as well as befor 😞
Thank you my spoty friend😊