I got Spotify free with Vodafone but changed from perineum account to free even tho It should befree

[Stew1232]

I got my account free for life when I took out a contract with Vodafone but now it's gone it's coming up free why is this it changed when I went on holidays and I never got it back

[MattSuda]

Hey @Stew1232

I suggest talking to your carrier about this. If they can't do anything, then contact Spotify support,

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.