Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I just upgraded to Premium and it made a new account

I just upgraded to Premium and it made a new account

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all up using the email.

When I went to my app however it came up as an entirely new account, not my Facebook connected account. While both have the same email.

I don't mind having a new account the fresh start wasn't a big deal, but now I can't delete the Facebook account so I can sync this new one and share music.

What do I do so I can get rid of the first FREE account and sync my PREMIUM account when they're both using the same email address ?
Reply
0 Replies

Suggested posts