I'm obsessed with one song and Spotify has stopped letting me play it

[#1]

I have been playing 'Calm Down' by Rama and Selena Gomez on loop. But yesterday, it just stopped playing. It still shows up in my search/playlists/etc, but when I tap it - nothing! I have restarted Spotify, restarted my phone, reinstalled Spotify, and still NOTHING! Can anyone solve this mystery for me so I can get back to my loop?

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome. 

This is indeed an odd behavior, so let's try some workarounds. Would you mind playing something else and adding the song to the queue to check if it plays that way?

If the above doesn't do the trick, would you mind sending us a video recording of other songs playing but the one you kindly mentioned not? You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google drive and make it public, so we can watch it.

Lastly, would you mind checking if the same happens if you try to play the song from a different device?

Keep us in the loop!