I paid for the premium college student discount

[Paomich95]

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

[Morgan7080]

Have you fixed this because I have same problem

[MattSuda]

Hey @Paomich95 @Morgan7080

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.