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[IOS] Carplay new issues

[IOS] Carplay new issues

Plan

Premium

Country

Israel

Device

Iphone 15

Operating System

IOS18

 

My Question or Issue

this morning, when i connected to CarPlay, the Spotify app start to look different and acts different.

1. the heart icon changed to + icon.

2. when I say to Siri 'I loved this song' it's not changed the + to V but over the phone I see it's been added to liked songs playlist.

3. when I click on + icon it's changed to V , for some reason the default adding it's for some playlist. (one of my playlist in cases when the songs were on Q)

 

why it's happened? there will be any fix for this?

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Reply
7 Replies

???

Hey @PurpleFan,

 

Thanks for posting in the Community and welcome.

 

What you kindly mentioned seems to be expected, so please let us add some insights. The ♡ Heart button was replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon.

 

When you indicate Siri that you loved a song, the track will be added to your Liked Songs playlist. When you tap the (+) Plus button from the Now Playing View, songs will be saved to your Liked Songs.

 

If this specific track was part of a playlist made by Spotify or someone else, then it is expected the song will be added to your Liked Songs if you tapped (+). If the playlist was created by you, and you're listening to a recommendation added by the Smart Shuffle feature, then it's expected that it'll be added to that playlist first.

 

So! We'd recommend you give a look at this article to learn more about the (+) plus button. If perhaps this is interrupting your playback, please send us a video recording of this behavior so we can better visualize what exactly is happening. You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can watch it.

 

We'll be on the lookout! 

AlejaRModerator
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@AlejaR

all what you wrote is wrong.

on the Iphone all was OK , when i click on the V it's first adding to liked playlist, if i want i click again and change it to other playlist. and this no matter from where the song came.

so in carplay it's same app it's working different. 

Hey @PurpleFan,

 

Thanks for elaborating further on your issue. Can you let us know if you have tried any troubleshooting to try and remedy this?

 

We'd be happy to look into the behavior further, so first we recommend to restart your iPhone and your car.

 

It's also a good idea to try clearing your cache to remove any old files that might be causing issues.

 

If that doesn't do it for you, could you let us know your phone's Spotify version and if you connect your phone to the car with a cable or via Bluetooth?


Keep us in the loop here! 

ElenaModerator
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Hi @Elena
on the Iphone the act is very good. the first click on + sign saving the song to liked songs. second click give me the option to change the playlist - if this the change i expect to see this same on CarPlay. it's same app..

i did already restart after installing 18.0.1. cache cleaned. 

Spotify Version: 8.93.78.544

i have android system in my car and i connected wireless to CarPlay.

Hey @PurpleFan,

 

Thank you for keeping in contact.

 

We appreciate your feedback regarding this function. However, keep in mind that this could be expected as the CarPlay version of Spotify tends to have limitations when compared to the native app as it is designed to keep you focused on the road while driving. So we'd recommend using the native app on your iPhone to relocate the songs and avoid doing this while driving as this could be distracting.

 

Hope this helps. If anything else comes up, the Community will be here for you. 

OscarDCModerator
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so i asking again - why touch something that was working fine?

let's you want me to avoid to focus on the road, why when i say "Siri i love this song" i don't get any sign that it's changed status? damn with the heart icon all was fine and great!

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