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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80370 Views
  • 19 replies
  • 37 likes
  • 80370 Views
  • 19 replies
  • 37 likes

Downloading songs.

Considering Premium Plan. USA. Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I cancel. Will it automatically go to all three devices? Thank...

  • Visitor
  • Considering Premium Plan. USA.  Ventura 13.7.1. IOS Desktop, iPhone, ITablet. I'm unclear about where downloads go. Can I download to Music, and will it stay forever, or will it go away if I can...
  • Amay
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files Setting Not There

Plan/PremiumCountryUSADeviceiPhone 14 ProOperating System(iOS 18.1.1My Question or IssueI found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere in the app?

  • Regular
  • Plan /Premium Country USA Device iPhone 14 Pro Operating System (iOS 18.1.1 My Question or Issue I found the Spotify folder in Files in My iPhone but why isn’t the setting showing anywhere i...
  • ajrt_2118
  • Regular
  • 666 Views
  • 2 replies
  • 0 likes
  • 666 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Blurry artist pictures in bios

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m pretty damn confused because the pictures in most of the artist bios are blurry and they ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m pre...
  • IgorLetnjiTip13
  • Newbie
  • 4252 Views
  • 10 replies
  • 0 likes
  • 4252 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify link doesn't show album cover?

When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone nothing shows up. For clarification, I'm on iOS 16.5 ...

  • Casual Listener
  • When i'm sending a song to a friend, I've noticed recently that the album art doesn't show up when i send it. When i share a song from the desktop application the album art shows but from my phone no...
  • Fab-supergoose
  • Casual Listener
  • 4182 Views
  • 9 replies
  • 1 likes
  • 4182 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify Not Playing Selected Playlist Correctly

I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist. Even when I add songs manually to the queue, it s...

  • Newbie
  • I’ve had a problem with Spotify on both my desktop and mobile apps. When I pick a playlist and hit the green "PLAY" button, the first song plays fine, but the next songs come from an another playlist...
  • Vasil
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone unable to use Spotify when connected to WIFI.

PlanPremium CountrySouth Africa DeviceiPhone XS MaxOperating SystemiOS 13.3 My Question or Issue A couple of months ago I started noticing that I couldn’t use my Spotify when it is connected to WiFi. I have tested different WiFi’s and can confirm tha...

CAE872B8-A48D-40A9-9678-0676429C3535.png CB93D2A3-678A-485F-A0E6-4C94C4816B6C.png
  • Visitor
  • Plan Premium   Country South Africa   Device iPhone XS Max Operating System iOS 13.3   My Question or Issue   A couple of months ago I started noticing that I couldn’t use...
  • Bougward2213
  • Newbie
  • 5500 Views
  • 6 replies
  • 0 likes
  • 5500 Views
  • 6 replies
  • 0 likes

CarPlay limiting lists to 200 items

This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify. While usong spotify with CarPlay (which is equipt in most new cars), all lists (artist list, song list,...

  • Newbie
  • This seems to be a wide-spread issue that had been report by hundreds of people within your community without any action or response from Spotify.    While usong spotify with CarPlay (whi...
  • im4tcf-4f_i1
  • Casual Listener
  • 2908 Views
  • 2 replies
  • 10 likes
  • 2908 Views
  • 2 replies
  • 10 likes

Solved!!Superuser Contribution Home Screen not Loading

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi everyone,I was going to check out my Spotify wrapped stats from the home screen (which from what I understand can only be accessed on the mobile app), but I realized that...

  • Casual Listener
  •   Plan Premium Country US Device iPhone X Operating System iOS 10   My Question or Issue Hi everyone, I was going to check out my Spotify wrapped stats from the home screen (whi...
  • hunter36
  • Casual Listener
  • 15834 Views
  • 11 replies
  • 1 likes
  • HomeScreen
  • 15834 Views
  • 11 replies
  • 1 likes

Superuser Contribution “Something went wrong” error on the home screen.

Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’ve restarted my phone/the app several times to no ef...

  • Newbie
  • Suddenly, which I click the home button in the Spotify app, I can see the home screen for a brief second and then get the “something went wrong” error. Pressing the TRY AGAIN button does nothing. I’v...
  • CanColak
  • Newbie
  • 16013 Views
  • 42 replies
  • 30 likes
  • 16013 Views
  • 42 replies
  • 30 likes

Solved!!Superuser Contribution Sleep Timer Crackles then ends

PlanPremium CountryEnglandDeviceiPhone 8Operating System(iOS 16.7.10) My Question or IssueThe sleep timer on my Spotify has suddenly stopped working whenever I play anything. I press the sleep timer button, whatever I’m listening too has a feedback/c...

  • Casual Listener
  • Plan Premium  Country England Device iPhone 8 Operating System (iOS 16.7.10)   My Question or Issue The sleep timer on my Spotify has suddenly stopped working whenever I play anyt...
  • Mr_Brookes
  • Casual Listener
  • 336 Views
  • 2 replies
  • 1 likes
  • 336 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to stop spotify search function from interrupting music from other app?

I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have tried uninstall/reinstall and the issue persists. D...

  • Visitor
  • I am trying to listen to music played from a local radio station app. When I search a song in spotify to add it to a playlist, spotify interrupts the music playing from the other application. I have ...
  • Eni
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Premium Duo account

PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...

  • Newbie
  •   Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1   My Question or Issue We are having problems playi...
  • Not applicable
  • 280 Views
  • 2 replies
  • 0 likes
  • 280 Views
  • 2 replies
  • 0 likes

Superuser Contribution why do I not have the spotify karaoke feature?

I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?

  • Visitor
  • I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?
  • Not applicable
  • 5641 Views
  • 19 replies
  • 9 likes
  • 5641 Views
  • 19 replies
  • 9 likes

Superuser Contribution I cant login with ipad.

I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it says it's wrong. I receive a passwordless login emai...

  • Newbie
  • I moved to Germany 1.5 years ago. But for the first time I'm having trouble entering spotify with ipad. I'm typing a username and password. The app doesn't show any reaction. But if I misspelled it s...
  • AlejaR
  • Moderator
  • 1350 Views
  • 3 replies
  • 0 likes
  • 1350 Views
  • 3 replies
  • 0 likes

Superuser Contribution Settings - Audio Quality - can't change Streaming settings

FamilyPremiumUSA Device(iPad Pro 11-inch)Operating System(iOS 14.3)latest version of Spotify app My Question or IssueWhen I go to Settings in the app on my iPad, I cannot change any of the Streaming settings, they are greyed-out. I am listening on th...

  • Visitor
  • Family Premium USA   Device (iPad Pro 11-inch) Operating System (iOS 14.3) latest version of Spotify app   My Question or Issue When I go to Settings in the app on my iPad,&...
  • Not applicable
  • 13535 Views
  • 9 replies
  • 0 likes
  • 13535 Views
  • 9 replies
  • 0 likes

Superuser Contribution No Downloaded Songs working offline

Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I needed the space to update). My app shows the downloaded symbol...

  • Casual Listener
  • Student Plan - Australia - iPhone 11 Pro Max - iOS 17 public beta   Since I’ve gotten onto the new iOS public beta, Spotify has not properly downloaded my music (I had to re-download and I nee...
  • chiragvshah
  • Casual Listener
  • 8134 Views
  • 7 replies
  • 0 likes
  • 8134 Views
  • 7 replies
  • 0 likes

Superuser Contribution Siri on iphone14 Pro does not find playlists in my library

I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggling the suggest items in Settings. Still same proble...

  • Newbie
  • I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggli...
  • Shtookbag
  • Casual Listener
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove “Queue and Jam” from CarPlay

Hello For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay. I neither have the slightest clue what this means nor do I want it.This morning I pressed play on a track and the entire ...

  • Visitor
  • Hello   For some reason the legend “Queue and Jam” has now started to appear in large writing on the top of the screen in CarPlay.  I neither have the slightest clue what this means nor ...
  • Novy
  • Moderator
  • 925 Views
  • 1 replies
  • 1 likes
  • 925 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files isnt even an option in settings

PlanPremiumCountryUSA DeviceIphone 12Operating SystemIOS 17 My Question or IssueThere is no local files setting in my settings menu, neither is there any folder for local files in my library. However in my files app I have songs in the spotify file.

  • Newbie
  •   Plan Premium Country USA   Device Iphone 12 Operating System IOS 17   My Question or Issue There is no local files setting in my settings menu, neither is there any folde...
  • morgan22007799
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • files
    local files
    settings
  • 460 Views
  • 2 replies
  • 0 likes

Solved!! [Daily Mix] Does the algorithm recognize skipping as an input?

When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the algorithm can recognize as "oh, he skipped this song, so...

  • Music Fan
  • When I'm listening to a Daily Mix and I immediately skip a song to the next (without disliking it explicitly), is this just the same as if I'd have listened to the end, or is this something the ...
  • CrisH
  • Regular
  • 5323 Views
  • 5 replies
  • 12 likes
  • algorithm
  • 5323 Views
  • 5 replies
  • 12 likes