In the iOS app, every time I open the app and play a song, the equalizer is off.

[Pdog21]

Plan

Premium

Country

Usa

Device

iPhone XS Max

Operating System

Ios 12.3

My Question or Issue

when I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

[Billy-J]

Hey @Pdog21, and welcome to the community.

Hope you're doing great! 

Could you try a clean reinstall of the Spotify app? If that doesn't help, please let me know your current app version, so I can take a closer look.

Keep me updated 🙂

[Guido]

Hey @Pdog21.

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. Be sure to comment or subscribe in the topic to get notifications. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!