Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hey @mcomer1, thanks for reaching out to the Community!

 

I'll be happy to help out!

Could you try a clean reinstall of the Spotify app following these steps?

 

If that doesn't help, could you let me know the iOS version that you're running on your iPhone? You can find this information by going to Settings > General > About.

 

Additionally, make sure that Offline Mode is turned ON by going to Home in the Spotify app > ⚙️ Gear Icon > Playback > Make sure Offline is set to ON.

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts