Issues with my iPhone 6

[meegz26]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi my name is Meghan and I’m having issues with my Spotify it keeps on stopping or changing to songs I’ve never heard of! I’ve done everything it suggests to fix it like the battery saver, logging out everywhere, re downloading the app a million times and updating my phone. Please help me cause this is **bleep** I can’t use it when I’m paying for it 

[OneByBoo]

Hi there @meegz26

thanks for reaching out to the Spotify community !

Sorry to hear you're having an issue with your account.

I would totally recommend following the steps provided here and here and then to give your account 24-48 hours to see if anything has changed.

If neither had helped, considering a new account might be a good option which provides you with a fresh start.

If chosen, you'll be able to transfer all of you account's content safely following the steps provided here.

Let me know if you have any further questions 🙂