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Layana

Layana

Ola , nao consigo ouvir musicas offline
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9 Replies

O boleto bancario veio e nao consigo ouvi musicas

Alguem pode me ajuda ou cancela isso

Oi Layana, tudo bom?

"o boleto bancario veio" significa que vc assinou uma conta premium?

O que acontece quando vc tenta ouvir musicas offline? Quais dispositivos vc usa?
BittencourtSpotify Star
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Hello @Layana , welcome to the Spotify Community!

 

Correct me if I understand it wrongly.

 

You paid for Premium but it's not working?

 

Have you tried a reinstall? https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/

So consigo ouvir conectada a internet

Quero poder ouvi quando nao estou online

E nao ouvi anuncios e poder muda pra musica que quero

????

Layana, clica aqui pra ver o status da sua conta.

 

Se não aparecer como premium, tenta dar log out e login de novo.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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