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Locked out of my account

Locked out of my account

Avatar of Paul6Perez
Newbie
2016-07-30 10:02 PM
Hi guys, I created my free spotify account in the US, where i used to live but moved to France a month ago, and I'm now locked out of my account! I don't know how to change the setting of my home country to France because I can't even access my account anymore... Some help please?
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Avatar of osornios
Spotify Star
Spotify Star
2016-07-31 07:00 AM

Hey @Paul6Perez,

 

Try changing your country setting in your profile page.

 

Make sure your IP address shows the country you're currently at. You can check it here.

 

Hope it helps. 🙂

osorniosSpotify Star
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