Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mobile Login Failed

Mobile Login Failed

I can't login to mobile ios. I reset my password and uninstalled/ reinstalled  spotify and restarted my phone. My subscription is good and working on my laptop...HELP

Reply
1 Reply

Hi @landed!

 

Thanks for reaching out to the Spotify Community. Just to double-check, are you logging in by using your username (not your full email address) and your new password? If so, a screenshot of the error message you're getting would be super helpful. 

 

Keep us posted 🙂

Suggested posts