Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music pauses sometimes

Music pauses sometimes

Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this? 

Reply
2 Replies

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know the exact version of Spotify and iOS you're running?

 

Also, does heading to your device's Settings > Notifications > Spotify, and then changing your Notification Settings help?

Keep us in the loop 🙂

 

Many thanks,

/M

Thanks for your answere, but I think that it is fixed now!

Suggested posts