Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music quality low when launching spotify

Music quality low when launching spotify

So the when i launch spotify and start listening to a song the quality is very low as the details of the song are not there. But then when i close the app and restart it the issue is gone. 

Plan

Free

Country

india

 

Device

(iPhone X)

Operating system 

ios 16

 

spotify version

8.9.68

 

Reply
1 Reply

Hi there @yazunn,

 

Welcome to the Spotify Community!

 

Does the issue occur over Wifi / cellular data? Have you tried disabling the app's Volume normalization to see if that has any effect on this? It's also worth checking if the Spotify equalizer is set properly. Both options are located under Settings > Playback, but it's a good idea to check the Media quality settings as well.

 

Something else you can try is temporarily disabling any other sound enhancements (such as third party apps) to see if that helps. If the issue persists, try performing a clean reinstall of the app by following the steps here.

 

Let us know how it goes!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts