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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Superuser Contribution Carplay not showing all albums in my library

PlanPremiumCountry DeviceiPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw)Operating SystemiOS 12.3.1 My Question or IssueWhen using apple carplay (wired) not all albums are visible. I have about 55 albums sto...

  • Newbie
  • Plan Premium Country   Device iPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw) Operating System iOS 12.3.1   My Question or Issue When u...
  • mudbucker
  • Music Fan
  • 10428 Views
  • 21 replies
  • 8 likes
  • 10428 Views
  • 21 replies
  • 8 likes

Not able to listen music in spotify

I am not able to listen music in Spotify automatically it shut down while playing musicPlanPremiumCountryIndiaDevice(iPhone 15)Operating System(iOS 18.1) Issue kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.

  • Visitor
  • I am not able to listen music in Spotify automatically it shut down while playing music Plan Premium Country India Device (iPhone 15) Operating System (iOS 18.1)   Issue   kindl...
  • Billy-J
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Bought daughter 12 month plan is saying only 11 months

Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11 months?

  • Visitor
  • Bought her a plan via Amazon for Christmas 2023. She activated around 12/25, now it says it is expiring in late November. I paid for 12 months of service so why does it look like she will only get 11...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast episode list starts at bottom

When I click on certain podcasts, it always scroll me to somewhere near the bottom of the episode list, which is really annoying because in order to browser the newest episodes I have to scroll all the way up to the top. PlanPremiumCountryTaiwanDevic...

  • Music Fan
  • When I click on certain podcasts, it always scroll me to somewhere near the bottom of the episode list, which is really annoying because in order to browser the newest episodes I have to scroll all t...
  • Finn32
  • Casual Listener
  • 3644 Views
  • 15 replies
  • 0 likes
  • Podcast Episodes
    Podcasts
  • 3644 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't forget a Spotify Connect device

Plan PremiumFree/PremiumCountry UK Device iPhone X(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 14(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When listening on my phone and then selecting another device to s...

  • Newbie
  • Plan Premium Free/Premium Country UK   Device iPhone X (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 14 (iOS 10, Android Oreo, Windows 10,etc.)   My...
  • OscarDC
  • Moderator
  • 18142 Views
  • 11 replies
  • 0 likes
  • 18142 Views
  • 11 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

  • Roadie
  • This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...
  • kaftanina
  • Newbie
  • 1916 Views
  • 14 replies
  • 0 likes
  • 1916 Views
  • 14 replies
  • 0 likes

Superuser Contribution iOS Select another device controls no visible

DeviceiPhone SEOperating SystemiOS 15.8.3 My Question or IssueI am attaching screenshot, controls for selecting another device are not visiblebecause of that two info messages, which I cannot hide nor scroll down. It would be nice to be able to hide ...

  • Regular
  • Device iPhone SE Operating System iOS 15.8.3   My Question or Issue I am attaching screenshot, controls for selecting another device are not visible because of that two info messages, whi...
  • OscarDC
  • Moderator
  • 1734 Views
  • 13 replies
  • 2 likes
  • 1734 Views
  • 13 replies
  • 2 likes

Superuser Contribution Spotify Connect iphone > Onkyo connects ánd plays, but no sound

UPDATE It took some time, but it IS working now Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival PlanPremiumCountryNetherlandsDeviceIphone SE 2020Operating SystemiOs latest My Question...

  • Regular
  • UPDATE   It took some time, but it IS working now😃 Really hope that Spotify has found a longterm solution and hooefully it is nit just a councidence or short revival 😌   Plan Premium...
  • TWHolt
  • Casual Listener
  • 5012 Views
  • 39 replies
  • 5 likes
  • 5012 Views
  • 39 replies
  • 5 likes

Apple Warch Spotify complication not showing up

PlanPremiumCountryJapanDevice(Apple Watch Series 7)Operating System(Watch OS 10.1) My Question or IssueAfter upgrading to OS version 10.1, the Spotify complication no longer appears.To clarify, two types ("com.spotify.client.watchkitapp" and "Spotify...

IMG_2113.PNG IMG_2114.PNG
  • Newbie
  • Plan Premium Country Japan Device (Apple Watch Series 7) Operating System (Watch OS 10.1)   My Question or Issue After upgrading to OS version 10.1, the Spotify complication no longer ...
  • cam-l
  • Newbie
  • 2207 Views
  • 4 replies
  • 6 likes
  • 2207 Views
  • 4 replies
  • 6 likes

Superuser Contribution My Apple TV isn't seen from the same Wi-Fi in Spotify Connect

It used to work, and then some weeks ago, it suddenly stopped working.I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router.From my laptop, I can ping the Apple TV IP, and traceroute says it'...

  • Regular
  • It used to work, and then some weeks ago, it suddenly stopped working. I've tried reinstalling Spotify everywhere, rebooting the apple TV (which is on the latest firmware), the router. From my lapt...
  • ewjoachim
  • Regular
  • 3207 Views
  • 20 replies
  • 3 likes
  • 3207 Views
  • 20 replies
  • 3 likes

Spotify stops playing music when I open Facebook

I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.

  • Visitor
  • I have an iPhone with all updates and this issue is repeatedly coming. When I open FB app music stops.
  • geirhong
  • Roadie
  • 38341 Views
  • 6 replies
  • 0 likes
  • 38341 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify kids offline not available

Hi!I'm a premium subscriber and have downloaded Spotify Kids. I've spent a bit of time trying to find the offline button/toggle anywhere in the app. I'm sure I'm missing something- would love some help on this. I'm in the US and my app is up to date....

  • Casual Listener
  • Hi! I'm a premium subscriber and have downloaded Spotify Kids.  I've spent a bit of time trying to find the offline button/toggle anywhere in the app.   I'm sure I'm missing somethin...
  • Andrew250
  • Casual Listener
  • 12308 Views
  • 25 replies
  • 7 likes
  • spotify kids
  • 12308 Views
  • 25 replies
  • 7 likes

Superuser Contribution Grayed out playlist, crashes spotify app on ios.

I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.

  • Visitor
  • I have a playlist in my library, that is grayed out, and when i try to open it, it crashes the Spotify app completely. It closes it in the background as well. This is on ios.
  • Vasil
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download Joe Rogan Experience only

PlanPremiumCountryUS DeviceIphone 13plusOperating SystemiOS 15.4.1Spotify Version: 8.7.30.1342My Question or IssueMy issue is that I am able to download any podcast except for The Joe Rogan Experience.I have cleared the cache, offloaded the app, dele...

  • Casual Listener
  • Plan Premium Country US   Device Iphone 13plus Operating System iOS 15.4.1 Spotify Version: 8.7.30.1342 My Question or Issue My issue is that I am able to download any podcast except ...
  • GavHiggins
  • Visitor
  • 3047 Views
  • 11 replies
  • 0 likes
  • 3047 Views
  • 11 replies
  • 0 likes

Superuser Contribution My camera is not scanning the code. I do have the camera icon.

On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens. How do I fix this? No update is available.

  • Newbie
  • On my iPhone 8plus, I want to scan a code. I have the camera icon available, and I get the notification with the scan button, once I hit Scan, nothing happens.    How do I fix this? ...
  • Vasil
  • Moderator
  • 8143 Views
  • 17 replies
  • 0 likes
  • 8143 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app", nothing works

PlanPremiumCountryMexicoDeviceiPhone 12 Pro / Windows 11Operating SystemiOS 17 My Question or IssueToday I decided to play Silk Sonic, it's been a while since I've played their music, clicked on play on my Desktop App (Win11) and the following messag...

  • Music Fan
  • Plan Premium Country Mexico Device iPhone 12 Pro / Windows 11 Operating System iOS 17   My Question or Issue Today I decided to play Silk Sonic, it's been a while since I've played the...
  • Not applicable
  • 1519 Views
  • 19 replies
  • 0 likes
  • (iOS)
    We can't play this song until you allow this artist in the spotify phone app
    windows11
  • 1519 Views
  • 19 replies
  • 0 likes

Spotify keeping phone screen awake

PlanPremiumCountryUSADeviceiPhone XS, iOS 12.1.4Spotify Version8.4.93.796My Question or IssueWhen Spotify is playing, a lot of the time it does not let my phone screen go to sleep. This even happens if my phone screen is off and I get a notification ...

  • Regular
  • Plan Premium Country USA Device iPhone XS, iOS  12.1.4 Spotify Version 8.4.93.796 My Question or Issue When Spotify is playing, a lot of the time it does not let my phone screen go...
  • mkgtu
  • Regular
  • 25653 Views
  • 23 replies
  • 15 likes
  • 25653 Views
  • 23 replies
  • 15 likes

Superuser Contribution AI DJ not working

the AI dj isn’t working anymore. This happened suddenly on my iPhone and iPad have updated both

  • Newbie
  • the AI dj isn’t working anymore.  This happened suddenly on my iPhone and iPad    have updated both 
  • Ceres_vivo
  • Newbie
  • 10956 Views
  • 27 replies
  • 1 likes
  • 10956 Views
  • 27 replies
  • 1 likes