Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Musics keep pausing and skipping

Musics keep pausing and skipping

This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone and then i imported to spotify, and they used to work perfect in spotify last month)

 

PS: i have already reinstalled twice and it didn’t worked

Reply
1 Reply

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device for us? If that doesn't help, let's try another quick reinstall, double-checking you're following the steps here.

If you're still having the issue after this, could you let us know:
- The exact version of Spotify you're using
- The exact version of the operating system that you're running
- Do you have any battery-saving/low-power modes enabled when this happens?
- Do only certain songs/playlists skip?

We'll see what else we can suggest!

 

Many thanks,

/M

Suggested posts