Help Wizard
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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
Please see below the current ongoing issues which are under investigation.
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hi there, thanks for coming to the Spotify Community.
I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.
To recover that playlist please follow the steps provided by the attached image.
Thanks!
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