Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62960 Views
16 replies
37 likes

62960 Views
16 replies
37 likes

Solved!! Update

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Uruguay DeviceIPhone SEOperating System(iOS 11 My Question or Issue I have a problem with the update, like it’s t...

toastermeadow2
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Uruguay Device IPhone SE Operating Syst...
2018-06-21 12:27:43 AM
2018-06-21 12:46:26 AM
Loxer
Community Legend
437 Views
1 replies
1 likes

437 Views
1 replies
1 likes

Playback glitching/ sounds like broken record on iOS (iPhone SE)

As I'm playing a downloaded song on the app, at some point the playback will glitch out, loop and repeat over about a half second of audio, akin to a broken record. For example, I just had "Talk tha-Talk tha-Talk tha-Talk tha-Talk tha-Talk that talk ...

theonejezzo
Regular
As I'm playing a downloaded song on the app, at some point the playback will glitch out, loop and repeat over about a half second of audio, akin to a broken record. For example, I just...
2018-04-26 6:23:43 PM
2018-06-21 3:11:49 PM
IIatriumII
Newbie
10197 Views
13 replies
6 likes

10197 Views
13 replies
6 likes

Song won’t play on iPhone, but will on iPad

PlanFree/PremiumPremiumCountry USADevice iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) ios 11.4My Question or IssueCreated a playlist including a particular song that I’ve listened to on Spotify for years. When I attempt to play fro...

Ehill03
Casual Listener
Plan Free/Premium Premium Country USA Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) ios 11.4 My Question or Issue Created a playlist inc...
2018-06-21 6:46:26 AM
2018-06-21 9:30:47 AM
Loxer
Community Legend
361 Views
1 replies
0 likes

361 Views
1 replies
0 likes

can’t make playlists public anymore

i realized after the new update, that i cant change my playlists from private to public so other people can find them uh help?

kynjacks
Newbie
i realized after the new update, that i cant change my playlists from private to public so other people can find them uh help?
2018-06-20 11:26:24 PM
2018-06-21 9:26:25 AM
Loxer
Community Legend
1185 Views
1 replies
0 likes

1185 Views
1 replies
0 likes

help please setting up on new phone

PlanFree/PremiumCountry Device Operating System My Question or Issue i have spotify premium set up on my computer and i search on it through sonos (cant remember how i set that up but it works fine). i also have it on my old phone which i use as a co...

-7fd7gu1_o5ti
Newbie
Plan Free/Premium Country Device Operating System My Question or Issue i have spotify premium set up on my computer and i search on it through sonos (cant remember...
2018-06-06 1:27:51 PM
2018-06-21 3:41:33 AM
xj-_ibwbggp9
Newbie
611 Views
1 replies
0 likes

611 Views
1 replies
0 likes

My favorites playlist has been deleted and I’m really upset, confused and woebegone.

Help please. My favorites playlist deleted itself but all other playlists remain. It’s causinv me much distress. Danke,

Lethargy-drama
Newbie
Help please. My favorites playlist deleted itself but all other playlists remain. It’s causinv me much distress. Danke,
2018-06-20 10:45:05 PM
2018-06-20 11:10:58 PM
Loxer
Community Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

I lost all personalization after re-install and password change. Any help given is appreciated.

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS10, MacOSMy Question or IssueI had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read that re-installing solved same kind of problems I erased Spotify from...

e-posta-tr
Casual Listener
Plan Premium Country Turkey Device iPhone 7 Operating System iOS10, MacOS My Question or Issue I had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read ...
2018-06-20 3:29:55 PM
2018-06-20 8:16:21 PM
Loxer
Community Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

shuffle

PlanFreeCountry usaDeviceiPhone SEOperating SystemiOS 11 My Question or Issue why when i hit shuffle it always starts at the beginning and goes in order? i have over 200 songs that i want to be played in any sort of order, i close the app press shuff...

skkiv
Newbie
Plan Free Country usa Device iPhone SE Operating System iOS 11 My Question or Issue why when i hit shuffle it always starts at the beginning and goes in order? i have ove...
2018-06-14 5:41:21 AM
2018-06-20 6:35:11 PM
Hubo
Community Legend
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

Change Language on Iphone

PlanPremiumCountry NorwayDeviceiPhone 7 My Question or Issue I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but Spotify installed German.I have tried to change Language to English and did a restart on the...

x-_73otc1u8ze
Newbie
Plan Premium Country Norway Device iPhone 7 My Question or Issue I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but ...
2018-06-19 6:46:23 PM
2018-06-20 6:18:55 PM
Hubo
Community Legend
1965 Views
1 replies
0 likes

1965 Views
1 replies
0 likes

Music keeps playing after app closes

PlanPremium/familyCountry: USA DeviceiPhoneOperating SystemiOS My Question or IssueI got an invite toa family plan - listened all yesteday - worked great - now I can't get music to stop playing - even after I close the app. I deleted and reinstalled ...

cb_Help
Casual Listener
Plan Premium/family Country: USA Device iPhone Operating System iOS My Question or Issue I got an invite toa family plan - listened all yesteday - worked great - now I c...
2018-06-18 5:09:06 PM
2018-06-20 5:31:58 PM
cb_Help
Casual Listener
3459 Views
4 replies
0 likes

3459 Views
4 replies
0 likes

Solved!! Spotify premium cant be purchased in this app

PlanPremiumCountry PhilippinesDeviceiPhone 6Operating SystemiOS 11 My Question or Issue Premium subscription suddenly converted back to free. App says premiuim purchase is not available in the app

x2zr4li-t1_za
Casual Listener
Plan Premium Country Philippines Device iPhone 6 Operating System iOS 11 My Question or Issue Premium subscription suddenly converted back to free. App says premiuim pu...
2018-06-20 11:13:05 AM
2018-06-20 11:50:07 AM
x2zr4li-t1_za
Casual Listener
6110 Views
2 replies
0 likes

6110 Views
2 replies
0 likes

[Mobile] Bring back old layout for free mobile version

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to view my own profie, so I am unable to reach the peo...

-_7sfzdezrl9
Newbie
I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to ...
2018-06-20 4:38:47 AM
2018-06-20 8:54:03 AM
Maxim
Spotify Star
579 Views
1 replies
2 likes
Mobile

579 Views
1 replies
2 likes

Finding friends

PlanFreeCountry DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue I am trying to locate family members on Spotify. I use the following formula in the search bar to locate: spotify:username:xxxxx Xs = family member username Each time I do thi...

clanmcdonough
Newbie
Plan Free Country Device iPhone 8 Operating System iOS 10 My Question or Issue I am trying to locate family members on Spotify. I use the following formula...
2018-06-19 2:07:38 PM
2018-06-20 8:49:21 AM
Maxim
Spotify Star
678 Views
1 replies
0 likes
error messages
Find friends
usernames

678 Views
1 replies
0 likes

Solved!! Clear Spotify Queue on IOS

PlanPremiumCountryAustraliaDevice(iPhone Operating System(iOS 11.4) My Question or Issue I've looked through the knowledge base, searched and watched videos on how to clear the queue on Spotify, but it's either not clear, or my tech skills are failin...

beeceela
Casual Listener
Plan Premium Country Australia Device (iPhone 😎 Operating System (iOS 11.4) My Question or Issue I've looked through the knowledge base, searched and watched videos on how t...
2018-06-12 3:10:23 AM
2018-06-20 3:15:19 AM
beeceela
Casual Listener
142033 Views
3 replies
1 likes
iOS
IOS 11
queue
queue error
queue list

142033 Views
3 replies
1 likes

CAN'T EDIT MY PLAYLIST

HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...

maxqwe1
Casual Listener
HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...
2018-04-17 8:14:32 PM
2018-06-20 1:38:29 AM
Djelan
Casual Listener
27449 Views
5 replies
1 likes

27449 Views
5 replies
1 likes

Unable to Sync Playlst to iphone and ipad

Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...

Matt8838
Casual Listener
Plan /Premium Country Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my...
2018-06-17 2:46:50 AM
2018-06-19 11:15:43 PM
LukasRocks1021
Music Fan
599 Views
1 replies
0 likes
Sync to iPad
Sync to Phone

599 Views
1 replies
0 likes

Uploading local files to iphone

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...

34utvc-rgf_mw
Casual Listener
I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...
2018-05-28 12:18:36 AM
2018-06-19 7:54:03 PM
j6dglh8p_-ptb
Newbie
867 Views
3 replies
1 likes

867 Views
3 replies
1 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

heshanindra
Regular
Plan premium Country uk Device Iphonex Operating System Mac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlis...
2018-06-14 10:50:40 PM
2018-06-19 2:09:41 PM
heshanindra
Regular
571 Views
1 replies
1 likes

571 Views
1 replies
1 likes

Spotify won’t download songs

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...

1-3_x27nd21fg
Newbie
I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...
2018-06-19 4:03:19 AM
2018-06-19 11:02:20 AM
Loxer
Community Legend
49179 Views
1 replies
3 likes

49179 Views
1 replies
3 likes

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...

6xdnpz-5zv_1v
Newbie
Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...
2018-06-19 10:39:14 AM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts