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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52497 Views
  • 16 replies
  • 36 likes
  • 52497 Views
  • 16 replies
  • 36 likes

Solved!! Saving Album as a New Playlist - Naming?

In previous versions of Spotify on iOS, when I wanted to save an album as a new playlist, it would automatically name the playlist for me (Artist - Album Name). However, in the newest version, it prompts me to name the new playlist myself... This can...

  • Regular
  • In previous versions of Spotify on iOS, when I wanted to save an album as a new playlist, it would automatically name the playlist for me (Artist - Album Name).   However, in the newest vers...
  • rocstoc2
  • Gig Goer
  • 5414 Views
  • 16 replies
  • 11 likes
  • 5414 Views
  • 16 replies
  • 11 likes

connecting last.fm on an iphone 7

Does anyone know if it's possible to connect last.fm with spotify on an iphone 7? Do I need a premium account to do this? I can't seem to figure out how to get it to work.

  • Casual Listener
  • Does anyone know if it's possible to connect last.fm with spotify on an iphone 7? Do I need a premium account to do this? I can't seem to figure out how to get it to work.
  • 3j51h37m-_ank
  • Casual Listener
  • 1312 Views
  • 3 replies
  • 0 likes
  • 1312 Views
  • 3 replies
  • 0 likes

Superuser Contribution 7 day free trial

How can I try out the 7 day free trial? I am not sure about changing to premium and I wanto try it out so if it is worth it I can buy it. HELP PLEASE!

  • Newbie
  • How can I try out the 7 day free trial? I am not sure about changing to premium and I wanto try it out so if it is worth it I can buy it. HELP PLEASE!
  • p9_316dn-8er
  • Newbie
  • 737903 Views
  • 297 replies
  • 77 likes
  • 737903 Views
  • 297 replies
  • 77 likes

Issues Offline

There seems to be a bunch of issues using Spotify offline. When I use the search looking for a specific song/artist, a limited five results come up. Also, when I click an artist from my library, not all the songs I’ve saved from that artist are there...

  • Casual Listener
  • There seems to be a bunch of issues using Spotify offline. When I use the search looking for a specific song/artist, a limited five results come up. Also, when I click an artist from my library, not ...
  • o_Wierxdy
  • Newbie
  • 769 Views
  • 2 replies
  • 1 likes
  • 769 Views
  • 2 replies
  • 1 likes

Can’t find download button

My Spotify auto updated to 8.4.53, it’s annoying. I can’t find the download button and the list of songs in my playlist!!!

  • Newbie
  • My Spotify auto updated to 8.4.53, it’s annoying. I can’t find the download button and the list of songs in my playlist!!!  
  • Loxer
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Not the same order on iPhone and MacBook

PlanPremium DeviceiPhone 6s and MacBook air 2014 My Question or IssueWhen I'm on my MacBook using my main playlist on Spotify, the music is in the order of the latest added song at the top. I prefer it that way, but on my iPhone it's the other way ar...

  • Newbie
  • Plan Premium   Device iPhone 6s and MacBook air 2014   My Question or Issue When I'm on my MacBook using my main playlist on Spotify, the music is in the order of the latest added so...
  • Loxer
  • Community Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

Spotify Pausing, Jumping, Siri Opens, Unable To Listen At Times?

Plan/PremiumCountryUKDeviceiPhone 7Operating SystemiOS 11.3 Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issues when trying to listen to Spotify whilst using earphones. Siri keeps popping up,...

  • Newbie
  •   Plan /Premium Country UK Device iPhone 7 Operating System iOS 11.3   Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issu...
  • 736 Views
  • 0 replies
  • 0 likes
  • 736 Views
  • 0 replies
  • 0 likes

Spotify won't connect on Verizon LTE

I have an iPhone 7 and I have a phone plan through Verizon. Spotify works perfectly on Wifi, but when I am using data (LTE) it will not connect and says it is offline. I tried logging out and logging back in, I uninstalled and reinstalled the app, I ...

  • Newbie
  •   I have an iPhone 7 and I have a phone plan through Verizon. Spotify works perfectly on Wifi, but when I am using data (LTE) it will not connect and says it is offline. I tried logging out and...
  • Keanu_C
  • Community Legend
  • 2131 Views
  • 1 replies
  • 0 likes
  • 2131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck in search "top result"

A while ago I searched for an artist and she came up as the Top Result. I can click between the tabs at the bottom and go to them and use other functions but I can't figure out within the UI how to get back to a place where I can enter a new search. ...

  • Newbie
  • A while ago I searched for an artist and she came up as the Top Result. I can click between the tabs at the bottom and go to them and use other functions but I can't figure out within the UI how to g...
  • sm217
  • Newbie
  • 3233 Views
  • 10 replies
  • 2 likes
  • 3233 Views
  • 10 replies
  • 2 likes

App can't find chromecast device

After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and chromecasting works fine from my phone using other services (...

  • Casual Listener
  •   After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and ch...
  • m-zvyv_1zmk6o
  • Casual Listener
  • 2675 Views
  • 3 replies
  • 9 likes
  • 2675 Views
  • 3 replies
  • 9 likes

Spotify skipping songs, pausing randomly etc.

PlanPremiumCountry UKDeviceiPhone 7Operating System(iOS 10 My Question or Issue Whenever I try and listen to music on Spotify on my iPhone, if I move my phone slightly the song either skips, pauses, or skips to a random point in the song without me t...

  • Newbie
  • Plan Premium Country  UK Device iPhone 7 Operating System (iOS 10   My Question or Issue  Whenever I try and listen to music on Spotify on my iPhone, if I move my phone sligh...
  • Bittencourt
  • Spotify Star
  • 2196 Views
  • 3 replies
  • 1 likes
  • 2196 Views
  • 3 replies
  • 1 likes

Can't share to twitter

My Question or IssueI can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied to a tweet. No audio card or thumbnail to play 30 seconds of...

  • Newbie
  •   My Question or Issue I can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied...
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Equalizer distortion

PlanPremiumCountryGermany DevicePhone SEOperating SystemiOS 10 My Question or Issue Hey guys,when using the equalizer function in spotify in iOS, raising frequencies only a bit (50% of the possible range max.) leads to a strong distortion of several ...

  • Regular
  • Plan Premium Country Germany  Device Phone SE Operating System iOS 10   My Question or Issue   Hey guys, when using the equalizer function in spotify in iOS, raising freque...
  • 588 Views
  • 0 replies
  • 2 likes
  • 588 Views
  • 0 replies
  • 2 likes

Fast forward / rewind

PlanFreeCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 11.4 My Question or IssueI cannot seem to be able to fast forward or rewind while listening to music.I have logged out and back in again, I have also reinstalled the app but it still doe...

  • Newbie
  • Plan Free Country United Kingdom  Device iPhone 7 Operating System iOS 11.4   My Question or Issue I cannot seem to be able to fast forward or rewind while listening to music...
  • 651 Views
  • 0 replies
  • 0 likes
  • 651 Views
  • 0 replies
  • 0 likes

can’t view friends’ profiles?

hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view them. I have the free version on iPhone 8.

  • Newbie
  • hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view th...
  • Maxim
  • Spotify Star
  • 1787 Views
  • 1 replies
  • 1 likes
  • 1787 Views
  • 1 replies
  • 1 likes

Solved!! New 2018: Solution for Local Files Syncing Problem

Hello everyone, HELP ARRIVED!!! If you are experiencing:A. Grey title in PlaylistB. Cannot play mp3/m4a on iPhoneC. Cannot download playlists with local files & You are using the following devices:1.Mac2.iPhone Alright! Let's get started. Music for y...

  • Visitor
  • Hello everyone, HELP ARRIVED!!!   If you are experiencing: A. Grey title in Playlist B. Cannot play mp3/m4a on iPhone C. Cannot download playlists with local files   & &nbs...
  • Morga84
  • Casual Listener
  • 25607 Views
  • 6 replies
  • 0 likes
  • 25607 Views
  • 6 replies
  • 0 likes

CCA device lost in iOS app if using CCA group

PlanPremiumCountryGermany DeviceiPhone 7, iPad Air 2, Chromecast AudioOperating SystemiOS 11.4 My Question or IssueI'm using two Chromecast Audios. If I cast to each from Spotify on my iPhone or iPad, everything's fine. If I create a CCA group, howev...

  • Music Fan
  • Plan Premium Country Germany  Device iPhone 7, iPad Air 2, Chromecast Audio Operating System iOS 11.4   My Question or Issue I'm using two Chromecast Audios. If I cast to each fro...
  • Nyarly
  • Music Fan
  • 893 Views
  • 1 replies
  • 0 likes
  • 893 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not updated

PlanPremiumCountrySpain DeviceiPhone 8+Operating SystemiOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled the app in case it would work, but still appears the old version...

  • Casual Listener
  • Plan Premium Country Spain  Device iPhone 8+ Operating System iOS 11.4   My Question or Issue  Hi! I don’t know why but spotify is not updated on my phone. I reinstalled&nbsp...
  • ilauudm
  • Casual Listener
  • 1402 Views
  • 2 replies
  • 0 likes
  • 1402 Views
  • 2 replies
  • 0 likes

View only FULL Albums on iOS/don't show one-off songs from playlists

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4
 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...

  • Newbie
  • Plan Premium Country  US Device iPhone X Operating System iOS 11.4
   My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...
  • 905 Views
  • 0 replies
  • 1 likes
  • iOS
    Playlists
  • 905 Views
  • 0 replies
  • 1 likes

Cache list of offline songs

PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...

  • Regular
  • Plan Premium Country US  Device iPhone 6 Operating System iOS 11.4   My Question or Issue   I have many songs downloaded on my phone for offline listening, but when Spotify ...
  • 1075 Views
  • 0 replies
  • 1 likes
  • IOS 11
    Offline availability not working
    Offline Content
    Your Music
  • 1075 Views
  • 0 replies
  • 1 likes