My phone will randomly switch songs without me touching it

[Tyler18]

Plan

Premium

Country

Canada

Device

Iphone Xr

Operating System

iOS 13.3.1

My Question or Issue

I can barely use spotify cause it wont stop switching through random songs that arnt even on my playlist

[Ivan]

Hey there @Tyler18, 

Thanks for reaching out - we’re here to help!

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online-service; 

2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE.

Give your device a quick restart as well before you open the app. Then check if the issue is still there. 

Hope this helps. Let us know how it goes.