New Album Releases not showing up on my iphone

[mickeyxzamora]

Hi so i'm using an Iphone and on the Iphone spotify app,i can't access new album releases it does load but when it's done loading it's blank.However on the desktop version i can access it just fine.Please help.

[Marco]

Hey!

Moved your topic over here in the help section, since this seems to be a bug.

Which version do you use?

[MattSuda]

Is it still not loading? Please try again now and post back. 

[mickeyzamora]

Hi so i was the one who wrote this message unfortunately I could not remember my password so i made a new account,and yes it's still not showing i tried turning off my phone and all the troubleshooting.I'm using 1.1.0.2549

[Dmartin0803]

I'm having a similar issue. It just says "an error occurred," when accessing new releases. All other content shows fine. I have logged out the back in several times, uninstalled and reinstalled twice. I am using 3.0.0.2566 for iOS

[ChinoGarcia]

I'm having the same issue. Using 3.0.0.2566 for iOS. I've signed in and out, hard reset phone, deleted and reinstalled the app, nothing has worked. When I try to access new releases there is "an error occurred" message. The rest of the app is working flawlessly, any ideas??

[Chellyeahhh]

Same issue here. Please keep me in the loop on any suggestions, thanks! 

[wdkv181]

Same issue here, been like this for the last few days 

[tomlind88]

Same issue for me.  I upgraded to premium and immediately noticed that whenever I try to access New Releases through the Browse feature I get a black screen with an error message, specifically "An error occurred". Please keep us updated as this is a feature I regularly use.