Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of this or can it be fixed soon? Many thanks!
I'm also having this issue on the latest update. It seems to only happen with songs synced offline, but not necessarily when in offline mode.
Even i am having the same issue, they said they are aware on it and working towards it but i dont think they will fix it anytime soon ๐
It's the typical Spotify development cycle. Fix one thing, break one thing, fix one thing, break one thing, and so on.
Spotify is aware of this problem and they are looking into it.
Thanks for the reports.
I started having this issue with my iPhone 5s and then this continued when I upgraded to a 6 and its very annoying. If somethings not broken don't fix it. Just how long will we have to wait for them to fix it.
Its still not working for me ...
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ