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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

Spotify is playing songs in random

Hi everyone,When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist.I DON'T click on random play green button on the top, I just click on the first song to play...

  • Casual Listener
  • Hi everyone, When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist. I DON'T click on random play gree...
  • user-removed
  • Not applicable
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Problem with syncing playlist on iPhone

for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgraded to the new version but still aint working. this ...

  • Casual Listener
  • for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgrad...
  • user22
  • Newbie
  • 1049 Views
  • 6 replies
  • 0 likes
  • 1049 Views
  • 6 replies
  • 0 likes

7 Day free trial not working

Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!

  • Casual Listener
  •  Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!
  • user-removed
  • Not applicable
  • 588 Views
  • 2 replies
  • 0 likes
  • 588 Views
  • 2 replies
  • 0 likes

App Store spotify premium payment not working.

I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free account. Any help?

  • Casual Listener
  • I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free acc...
  • capinblue
  • Newbie
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

play spotify in car (mercedes e-class)

Hi, I own a 2012 Mercedes E-Class. I'm able to stream music via bluetooth but the car music controls won't work. This is a big problem since I have to use the phone (somehow the stereo knows my iPhone is not playing from the default Music app. I don'...

  • Casual Listener
  • Hi, I own a 2012 Mercedes E-Class. I'm able to stream music via bluetooth but the car music controls won't work. This is a big problem since I have to use the phone (somehow the stereo knows my iPhon...
  • 2730 Views
  • 0 replies
  • 0 likes
  • 2730 Views
  • 0 replies
  • 0 likes

Safari keeps pausing music

Since the latest update any webpage that has an embedded video causes Spotify to pause playback and I'm not playing the video.This is only affecting Spotify and Music.app is fine.

  • Regular
  • Since the latest update any webpage that has an embedded video causes Spotify to pause playback and I'm not playing the video. This is only affecting Spotify and Music.app is fine.
  • 746 Views
  • 0 replies
  • 0 likes
  • 746 Views
  • 0 replies
  • 0 likes

Last version not working on iphone4

I hâve an iphone4 with iOS 7.1. I have activated the auto update of apps. Since last update of spotify, the app doesn't want to start anymore (It displays spotify logo for few seconds and then it quits). It was working fine before.

  • Music Fan
  • I hâve an iphone4 with iOS 7.1. I have activated the auto update of apps. Since last update of spotify, the app doesn't want to start anymore (It displays spotify logo for few seconds and then it qui...
  • 666bobibob666
  • Music Fan
  • 918 Views
  • 11 replies
  • 0 likes
  • 918 Views
  • 11 replies
  • 0 likes

Spotify and Facebook

My old spotify account is linked to my current facebook account; however, my old spotify account had my old email address. Therefore, I created a new spotify account with my current email address but now I cannot link it to my facebook because it is ...

  • Newbie
  • My old spotify account is linked to my current facebook account; however, my old spotify account had my old email address. Therefore, I created a new spotify account with my current email address but...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Spotify Mobile - Glitches

Hi, when I listen to a song on Spotify mobile it fast forwards the song on me and then skips to the next song within a few seconds of playing it. I have tried deleting the app and reinstalling it, but that hasn't worked. I have also tried restarting ...

  • Casual Listener
  • Hi, when I listen to a song on Spotify mobile it fast forwards the song on me and then skips to the next song within a few seconds of playing it. I have tried deleting the app and reinstalling it, bu...
  • ty3
  • Newbie
  • 1441 Views
  • 5 replies
  • 0 likes
  • 1441 Views
  • 5 replies
  • 0 likes

Can't find song in Playlist

Hello everybody,i saved a Playlist called "Mix of the week". I have found a song i really love, but it disappeared because the Playlist changes every week.Where can i find this lost song because the playlist songs aren't in the "Song" cathegory. I sa...

  • Newbie
  • Hello everybody, i saved a Playlist called "Mix of the week". I have found a song i really love, but it disappeared because the Playlist changes every week. Where can i find this lost song because ...
  • Nico
  • Community Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Release 3.7.0 - battery eater in IOS 8.4.1

This version of Spotify really drain the battery of my iphone with IOS 8.4.1With 15 minutes of listening, tooks 25% of my battery. Even if I'm listening a downloaded playlist.Please, consider this issue and fix it. Thank you in advance.

  • Newbie
  • This version of Spotify really drain the battery of my iphone with IOS 8.4.1 With 15 minutes of listening, tooks 25% of my battery. Even if I'm listening a downloaded playlist. Please, consider thi...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Performance on IPod Touch 5g better now!

The last update had an great effect on performance on Ipod Touch 5G, scrolling through long album list was were unsmooth before. Loading of album covers is now much better und smooth! Thank you, I hope this stays as it is now. I already thought about...

  • Casual Listener
  • The last update had an great effect on performance on Ipod Touch 5G, scrolling through long album list was were unsmooth before. Loading of album covers is now much better und smooth! Thank you, I ho...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Spotify, fix it finally!

Fix the horrible cache. It grows to hunderds MBs. At least implement a clean cache option in settings. < Its no big deal. Even a basic programmer can do. Yes i'm a programmer also. This cache problem stayed for years and no one did something... Shame...

  • Casual Listener
  • Fix the horrible cache. It grows to hunderds MBs. At least implement a clean cache option in settings. < Its no big deal. Even a basic programmer can do. Yes i'm a programmer also. This cache prob...
  • Akaash00
  • Casual Listener
  • 486 Views
  • 1 replies
  • 1 likes
  • Spotify cache ios
  • 486 Views
  • 1 replies
  • 1 likes

New update shuts down

Brief description of the issue: I did an update yesterday, spotify was working fine earlier and now it shuts down as soon as I open it. I deleted and re-downloaded the ap, turned the phone on/off a couple times. Keeps happening. I can even sign in to...

  • Newbie
  • Brief description of the issue: I did an update yesterday, spotify was working fine earlier and now it shuts down as soon as I open it. I deleted and re-downloaded the ap, turned the phone on/off a c...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Login Failed on iPhone only, laptop and desktop ok

I just signed up for a Premium account, I can login on my laptop and desktop but my iphone tells me that either the username or password is wrong--but they work on other devices. I've tried deleting and re-downloading the app 3 times. I've also tried...

  • Newbie
  • I just signed up for a Premium account, I can login on my laptop and desktop but my iphone tells me that either the username or password is wrong--but they work on other devices.  I've tried del...
  • 561 Views
  • 0 replies
  • 0 likes
  • iphone login fail
  • 561 Views
  • 0 replies
  • 0 likes

Spotify apps force closes everytime I try to log in

I couldn't log into my spotify iOS apps using my facebook account after I update the apps to the lastest version. everytime I click the login button the facebook page opens up then jump back to the spotify apps. The login process lasts for like 3 sec...

  • Casual Listener
  • I couldn't log into my spotify iOS apps using my facebook account after I update the apps to the lastest version. everytime I click the login button the facebook page opens up then jump back to the s...
  • jpmcclain1212
  • Newbie
  • 500 Views
  • 3 replies
  • 0 likes
  • 500 Views
  • 3 replies
  • 0 likes

Some songs just don't play on the iPhone

I have several songs that simply will not play on my iPhone. I have tried every solution I can think of but nothing seems to work. PLEASE help!

  • Newbie
  • I have several songs that simply will not play on my iPhone.  I have tried every solution I can think of but nothing seems to work.    PLEASE help!
  • 300 Views
  • 0 replies
  • 1 likes
  • 300 Views
  • 0 replies
  • 1 likes

ios App freezes while adding songs to playlists

I haven't been able to add songs to playlists for weeks. I have the latest iOS and Spotify version. When I tap add, the modal UI comes up. Then I tap the list I want to add it to and it highlights (responds). Then the modal UI never disappears, the s...

  • Casual Listener
  • I haven't been able to add songs to playlists for weeks.  I have the latest iOS and Spotify version.  When I tap add, the modal UI comes up.  Then I tap the list I want to add it to an...
  • wmel
  • Casual Listener
  • 662 Views
  • 2 replies
  • 1 likes
  • IOS 8.4
  • 662 Views
  • 2 replies
  • 1 likes

Solved!! How to remove starred playlist!!!

I have been loving the new spotify update that occured a few months ago but I can't remove the "Starred" playlist. I think I had some old offline songs imported from my old pc and when I went to my new pc and spotify updated, these files no longer ex...

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  • Casual Listener
  • I have been loving the new spotify update that occured a few months ago but I can't remove the "Starred" playlist. I think I had some old offline songs imported from my old pc and when I went to my n...
  • user-removed
  • Not applicable
  • 2684 Views
  • 4 replies
  • 0 likes
  • 2684 Views
  • 4 replies
  • 0 likes