No option to save albums as a premium member

[Willfromtwitter]

On my old account, which no longer has premium, I was able to search for an album and tap download and get the entire album right away.

Now, on my new account with premium, I only have an option to shuffle the album. I can manually save songs one by one, but that's pretty tedious.

Attached is a comparison. Why? Why is this happening?

Also on the old account. The last thing at the bottom is my library. On my new account, it's just playlists. What's happening here? Please help.

[Willfromtwitter]

Two weeks and no one knows what's wrong here?

[user-removed]

This is a recent change to Spotify. New accounts no longer get the full library feature; they can only save individual songs to playlists and browse that way. Yes, it's stupid. No, Spotify won't help you. I suggest switching to a different service such as Apple Music; it's what I did and I couldn't be happier. Unlike Spotify, Apple actually offers customer support.