No premium

[Brandonsmiley13]

I have paid for my premium account and the money has been removed is there any way to fix this issue?

[DasPeter]

Hello & welcome to the community!

Check your subscription page. Be sure your status says 'You have an active Spotify Premium subscription'.

If you're on Premium, do a quick sign out/sign in.
If your subscription page says Free, please check your Spotify email receipt. Be sure you are signing in with the username on that receipt.

If the username on your receipt is a 10 digit number, please sign in with your Facebook credentials.

Let me know if you have more issues

Hope this helps! ♫