Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Nya appen fungerar inte.

Nya appen fungerar inte.

Hej. Jag har preminum och anvรคnder spotify i min iphone, nรคr jag uppdaterade till den nyaste uppdateringen sรฅ kan jag inte รถppna appen och anvรคnda den, allt bara stรคngs ner. Det fungerar pรฅ datorn, jag vill gรคrn kunna lyssna i min mobil ocksรฅ. Vad ska jag gรถra?

Jag har testat att installerat om appen, men de funkar inte bรคttre fรถr det.

 

Hello. I have preminum and use Spotify on my iPhone, when I updated to the newest update, so I can not open the app and use it, everything just shuts down. It works on the computer, I want to be able to listen yarn in my mobile too. What should I do?

I have tried to reinstall the app, but they do not work better for it.

Reply
8 Replies

Hi. There's a bug report here with instructions on a temporary fix.

Hi,
My app (iphone4) doesnt work. When i try to open it the screen is white with a black banner. I have tried everything that is mentioned in the bug report but it still doesnt work. As a paying customer (premium) i am verk dissapointed. Any tips from some techppl?

What version of iOS are you using @Sthlm77 ?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

All of a sudden it worked, i reinstalled the app (for the fifth time). Dont know
why it worked this time, but it did

(6.1.3)

Det รคr inte bara Appen som รคr kontig utan allt รคr kontigt .

"Enheten รคr inte kompatibel med den hรคr versionen." fรถrsรถker starta spotify genom mobilen.

@mikatjompen Which device exactly are you using? If it's an android, check out this post.

Samma problem med Android

Suggested posts