Offline albums not loading

[samhare]

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.

I'm sure this is a bug which will be fixed in a future app update, but I'm annoyed that this got through QA - it seems like a pretty core feature.

[Liam]

Hi @samhare and welcome to the community 🙂

Is it possible your offline timeout expired? This would explain why they were trying to download.

Liam

[user-removed]

I notice this as well. It is happening when I have explicitly set the Album to download for offline listening. Offline playlists load fine; offline albums do not.

[djrose97]

Hiya, samhare

A few friends of mine had the same problem as well. It looked to be just a glitch in the code, though i have no clue if the issue has been resolved.

What you could do is add the album to a playlist or make it its own playlist, as this is one of the most important modules of the Offline Cache feature, right after saving the entire library.

Hope I helped!