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Offline problem

Offline problem

Hi everyone,

I had a list of tunes available offline. I downloaded a few more tunes which were not made available offline so I deactivated the offline mode to go back ok it, I thought it would make those songs available. But it didn't, and now only 4 tunes are available. Though those which were before still have the small icon on the left, but it's grey, not green.

What can I do to get them offline again?

Thanks so much
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4 Replies

Weird, how much free storage space do you have left on your device?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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If you clear the cache from within the app you should then be able to re-download them

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Peter I've got 1.1GB left. I tried to delete and re-download the app, the result is worse: now I have no music available offline but all the tunes still have the grey icon on the left...
I am on iphone 4, how can I clear the cache from within the app?

Thanks

There is no clear cache from inside the app on iOS, re-installing will have done it anyways. Is it possible to free up a little more space? I'm wondering is that the issue.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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