Playlist by others are empty on all devices

[sandg7]

Plan

Free/Premium

Country

Malaysia

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Playlists by others are empty when it was working before. Eg. All Harry Potter books, read by MissSmithStorytime by Fabian is empty. Happened to all my devices iOS, android, web, desktop app

[Novy]

Hey @sandg7, 

Thanks for reaching out here in the Community, and welcome 🙂

Could you ask a friend or a family member to log in to their personal account using any of your devices to see if they can replicate this? 

It would also be helpful to have the links to these playlists so that we can take a look at them from our end. 

Keep us posted.

[sandg7]

Hi
Yes I tried with my son’s account on the same device (also tried on
different device) and faced the same problem.

https://open.spotify.com/user/nssf5es72hz8o3mraxxg0bznh/playlist/5SL2tKqHM2IicQ6Owb8Ele?si=D0IE0wNdT...

https://open.spotify.com/user/b04twjamkpegfeyzpxds62s31/playlist/769U0xECaUDrBqFm4bfb0u?si=7RQUYH1FR...

https://open.spotify.com/user/xcaspjy995wrnjfdvxmcna3yo/playlist/4qbQwQstZsbK95Qd41Fp6E?si=PzEVnxJzQ...


Regards,
sandra

[Elena]

Hey there @sandg7!

Thanks for sending out the link to the missing content.

It seems like it was removed from Spotify and there could be a few reasons for why that might have happened. What we have available on the app varies over time and between countries. It all depends on permissions from rights holders and this might have been removed on their request.

You can find more info on missing content here.

Hope this helps. Cheers!