Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62751 Views
16 replies
37 likes

62751 Views
16 replies
37 likes

Superuser Contribution [iOS] Downloaded songs will not play offline despite Premium membership

Hi,For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but songs I haven't downloaded do. I have an iPhone 7 that...

JoeTerry17
Newbie
Hi, For the last few months I have noticed that my songs downloaded on my phone will not play when Spotify is offline. Sometimes the downloaded songs will not even play when Spotify is online, but s...
2021-09-07 7:01:38 PM
2021-09-09 4:59:32 PM
MafeG
Spotify Legend
237 Views
1 replies
0 likes
iOS

237 Views
1 replies
0 likes

Superuser Contribution Spotify App Repeatedly Crashing while Listening

PlanPremiumCountryUnited States of AmericaDeviceiPhone Xr and iPad Pro (3rd Generation)Operating System iOS 14 My Question or IssueThe Spotify app repeatedly crashes while listening to music. The only solution I have found so far for this issue is to...

jamisonp922
Casual Listener
Plan Premium Country United States of America Device iPhone Xr and iPad Pro (3rd Generation) Operating System iOS 14 My Question or Issue The Spotify app repeatedly crashes whi...
2021-08-16 2:55:34 AM
2021-09-09 12:09:43 PM
Alex
Spotify Legend
795 Views
3 replies
1 likes

795 Views
3 replies
1 likes

Superuser Contribution Stuck in "Open in Spotify" loop

Plan: Premium FamilyCountry: USA Device: iPhone 11 MaxOperating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It opened a safari window with a pop up that says "Open in Spotify." When I cl...

jbunch0703
Visitor
Plan: Premium Family Country: USA Device: iPhone 11 Max Operating System: 14.4 I cannot open the Spotify app. I swiped up on someone's instagram story to see their playlist. It op...
2021-02-09 9:09:11 PM
2021-09-08 4:25:35 PM
MafeG
Spotify Legend
1454 Views
4 replies
0 likes
iOS
iphone

1454 Views
4 replies
0 likes

Solved!!Superuser Contribution Show adult inappropriate information on panel

show inappropriate information on Panel, not suitable for young people. Please well management and control contents.None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumTaiwa...

EricKang
Regular
show inappropriate information on Panel, not suitable for young people. Please well management and control contents. None of the below information is required. However, the more you provide t...
2021-09-06 2:09:33 PM
2021-09-07 2:52:02 PM
Alex
Spotify Legend
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Superuser Contribution Manage folders

Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer to do so. Are you serious? That’s kind of embarrassing imho...

trax1
Casual Listener
Hi folks, still waiting for the possibility to organise folders on iOS. Move them, change them, sort them... anything. It’s almost 2020 by now and I still need an old school desktop computer t...
2019-11-07 9:52:52 PM
2021-09-07 8:28:56 AM
trax1
Casual Listener
1482 Views
4 replies
6 likes

1482 Views
4 replies
6 likes

Superuser Contribution Desktop wont show up in iOS local files sync

PlanPremiumCountryUSADeviceiPhone X, HP SpectreOperating SystemWin 10, iOS 14.7.1 My Question or IssueWhen enabling local files on iOS, laptop does not show up for sync. Devices are connected to the same network.

Brutu_5
Newbie
Plan Premium Country USA Device iPhone X, HP Spectre Operating System Win 10, iOS 14.7.1 My Question or Issue When enabling local files on iOS, laptop does not show up for sync. Devi...
2021-09-05 10:07:18 PM
2021-09-06 10:32:47 PM
CarlosE
Moderator
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Progress bar not moving

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhen playing music in spotify, the progress bar doesn't move when playing music unless you pause and unpause the music. Even so, it works half the time. The same thing c...

GaBeriel_1
Casual Listener
Plan Premium Country Canada Device iPhone 8 Operating System iOS 12 My Question or Issue When playing music in spotify, the progress bar doesn't move when playing music unles...
2019-06-03 7:24:08 AM
2021-09-06 9:06:00 PM
MafeG
Spotify Legend
10700 Views
4 replies
3 likes
iOS 12
playback

10700 Views
4 replies
3 likes

Superuser Contribution Will I get logged out everywhere if I change my password on my account?

Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks

HannesO
Casual Listener
Hi, I want to change my password on my account but im worried it will log me out on my devices, I especially dont want to lose all my local files that i have synced on my iPhone. Thanks &nbs...
2020-09-09 4:40:47 PM
2021-09-06 7:04:38 PM
MafeG
Spotify Legend
14454 Views
5 replies
2 likes

14454 Views
5 replies
2 likes

Superuser Contribution How do I view podcasts I've downloaded for a specific podcast series?

I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession- It's useful to unable me to quickly delete them later on instead of trawling through them, deleting ...

benfranklin79
Casual Listener
I would like to load a list of podcasts I've downloaded for a specific podcast series for two reasons: - I want them all ready to play in succession - It's useful to unable me to quickly de...
2021-09-04 12:14:10 PM
2021-09-06 2:34:26 PM
Alex
Spotify Legend
537 Views
3 replies
0 likes

537 Views
3 replies
0 likes

Solved!!Superuser Contribution Bug: Three dots menu is hidden by Play button on iPhone SE (2016)

PlanPremiumCountryUkraineDeviceiPhone SE (2016)Operating SystemiOS 14.7App Version8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it's kinda possible, but tricky.

Stranger451
Regular
Plan Premium Country Ukraine Device iPhone SE (2016) Operating System iOS 14.7 App Version 8.6.46.1081 Can't access three dots menu on playlists with Russian locale. With English it...
2021-07-21 11:21:05 AM
2021-09-06 12:21:59 PM
Stranger451
Regular
3797 Views
19 replies
0 likes

3797 Views
19 replies
0 likes

Solved!!Superuser Contribution Spotify Blend: display bug when sharing

Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges.

yoonnel
Composer
Hello team, really love today’s update on the Blend feature. Reporting a bug happening when trying to share the matching score. As a French user, the text is cropped at the edges. ...
2021-08-31 4:45:36 PM
2021-09-06 1:20:37 AM
Eni
Moderator
709 Views
3 replies
0 likes

709 Views
3 replies
0 likes

Solved!!Superuser Contribution Local files not playing

Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the problem is they don’t play at all, it seems like it tries to ...

AlmightyYandhi
Newbie
Hey so I’ve been trying for the longest time to sync files to my IPhone XR, I finally did it after changing some settings on my pc, it showed up on my phone and I downloaded the songs, the probl...
2021-09-05 4:18:16 PM
2021-09-05 6:32:08 PM
CarlosE
Moderator
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Superuser Contribution Unable to invite to blend on iPhone 7

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 14.7.1 My Question or IssueI can’t create a blend or accept an invite because the currently playing song thingy covers the invite button.

ck615
Newbie
Plan Premium Country United States Device iPhone 7 Operating System iOS 14.7.1 My Question or Issue I can’t create a blend or accept an invite because the currently playing song thin...
2021-09-04 3:03:36 PM
2021-09-05 6:11:29 PM
CarlosE
Moderator
475 Views
1 replies
0 likes

475 Views
1 replies
0 likes

Superuser Contribution (iPhone X) Crashing Offline

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14.7.1 My Question or IssueLast week I hiked into the mountains to backpack with my dog. When I reached our campsite, I tried to spend the day listening to a playlist and some podcasts ...

dongle
Newbie
Plan Premium Country United States Device iPhone X Operating System iOS 14.7.1 My Question or Issue Last week I hiked into the mountains to backpack with my dog. When I reached our c...
2021-09-04 3:29:02 AM
2021-09-05 8:52:54 AM
Alex
Spotify Legend
727 Views
1 replies
0 likes

727 Views
1 replies
0 likes

[iOS][Connect] Podcasts cast to speakers or devices don’t have the option to adjust speed

When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth instead however it’s a bit annoying. Any workaround...

cazzamaphone
Newbie
When I play a podcast on my phone at a different speed to default I have no problems however when I cast it to my google home it defaults back to 1x. I don’t have this issue connecting via bluetooth ...
2021-09-04 11:56:25 PM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Solved!!Superuser Contribution Only You features are not working on my app

The Only You features (Dinner guests, Birth Chart) are not included on my appPlanPremiumCountryUSA DevicePhone 12Operating SystemiOS

Tyktak11
Casual Listener
The Only You features (Dinner guests, Birth Chart) are not included on my app Plan Premium Country USA Device Phone 12 Operating System iOS
2021-06-03 4:10:40 AM
2021-09-04 6:38:29 PM
CarlosE
Moderator
2080 Views
7 replies
4 likes

2080 Views
7 replies
4 likes

Superuser Contribution Songs auto-playing from link received in a message.

I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. Is there a way to just open a song in messages and NOT hav...

Rch006
Casual Listener
I am having an issue where anytime I click on a song that somebody has sent me via messages on an iPhone, Facebook Messenger, etc., the song automatically plays after following the hyperlink. &n...
2021-09-02 5:46:42 PM
2021-09-03 12:34:31 AM
CarlosE
Moderator
872 Views
3 replies
0 likes
iOS
Social

872 Views
3 replies
0 likes

Superuser Contribution Alexa has stopped playing my playlists or individual songs

PlanUnlimitedCountryIrelandDeviceiPadOperating SystemLatest ioS My Question or IssueHi, hope you can help me. I have had a Spotify Unlimited account for many years and have never had any difficulty linking to Alexa. Suddenly yesterday it stopped work...

scurravogue
Regular
Plan Unlimited Country Ireland Device iPad Operating System Latest ioS My Question or Issue Hi, hope you can help me. I have had a Spotify Unlimited account for many years and have n...
2021-08-29 8:16:38 PM
2021-09-03 11:54:13 PM
scurravogue
Regular
2652 Views
8 replies
0 likes

2652 Views
8 replies
0 likes

Superuser Contribution Shuffle plays the same ten songs over and over every time

PlanPremiumCountryNLDeviceiPhone SEOperating SystemiOS11My Question or IssueWhen I press shuffle play on a playlist, the same 10 or 20 songs are played over and over again. There is about 15 hours of music in the playlist, but the majority is ignored...

jaspoid-0934
Roadie
Plan Premium Country NL Device iPhone SE Operating System iOS11 My Question or Issue When I press shuffle play on a playlist, the same 10 or 20 songs are played over and over again. There is...
2018-09-12 9:11:54 AM
2021-09-03 11:43:57 PM
jimmy-198
Newbie
2213 Views
8 replies
0 likes
broken
bug
IOS 11

2213 Views
8 replies
0 likes

Superuser Contribution Can't login on my ipad 4th gen

I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most certainly do as ive checked. help

alexvause909
Visitor
I've tried numerous times, tried uninstalling app etc.. logged on with my desktop, iphone but it wont on the ipad. Its telling me that my username and password dont match a spotify account. They most...
2021-09-03 6:41:28 PM
2021-09-03 9:28:18 PM
MafeG
Spotify Legend
2923 Views
1 replies
1 likes

2923 Views
1 replies
1 likes

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