Playlist disappeared and songs stop in tje middle

[biowakeup]

I need your help.

This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump to the next, which also stop after some seconds. They were synced songs, and I also had internet connection. I tried to update the application, didn't work, I deconnected and reconnected, I also deleted and reinstalled the application, still nothing. 

On my computer at work, I still have my playlist, but I cant hear a thing. I am afraid to close that to by fear of losing all my playlists. It seems that there's some trouble here 🙂 I have a premium account.

Thank you very much for you help, I really need my music back!

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.