Playlist makes entire app freeze

[Luciedk]

Plan

Premium

Country

France

Device

IPhone 13 Pro

Operating System

iOS 17.5

My Question or Issue

L'une de mes playlist (toujours la même) fait bug toute mon application à chaque fois que je clique dessus depuis 2 jours. Quand je clique dessus, la playlist a l'air de s'ouvrir mais l'écran reste noir et gèle. Je ne peux ni revenir en arrière, ni appuyer sur pause/play, ni rien faire d'autre. Je dois fermer l'application mais alors la musique continue quand même de jouer alors je dois réouvrir l'appli pour la fermer à nouveau. 
il s'agit de la playlist "I don't sing in the shower, I perform". 

[Ivelina]

Hi @Luciedk,

Thanks for posting in the Community and for providing these details! We hope you don't mind a response in English as this is the official language of the forum.

If you haven't done this already and as a first step, I recommend clearing the cache within Spotify as it can cause different performance issues. You can check out the steps here.

Would you mind opening the same playlist on another device and let us know if the app gets stuck there as well? What about in the Web Player?

If it's only this playlist, as a workaround you can select and copy the songs from this playlist, create a new one with the same name and paste them there. Keep in mind however that you can easily do this on the app on a computer. For Windows, use the keyboard combinations Ctrl + A (to select all songs) > Ctrl + C (to copy them) > Ctrl + V (to paste the songs in the new playlist) and on Mac - Cmnd + A > Cmnd + C > Cmnd + V.

Keep us posted 🙂