Playlist stops after first song

[herrobst]

Hey! I have Spotify installed on two aging apple products, an iPad mini 1st (iOS 9.3.5) and an iPhone 5 (iOS 10.3.3). If I start a playlist on any of those the music will stop after the very first song, the next one does not start automatically unless I open the app and start it manually.

I already deleted Spotify then downloaded it again but it did not solve the problem. What else should I try?

[herrobst]

Maybe it's worth BUMP this thread.

[herrobst · Accepted solution]

This actually worked for me -

* Opened up Spotify

* Held down the Power button until it says  "Slide to Power Off"

* Release Power button and hold down the home button until the app restarts.

* Reopen Spotify.

All credit goes to patrickjworth

Thread

[vjauregui]

But why do you need to do this?  

I have Spotify Free and it stops playing music randomly on my iPhone, I reinstalled and uninstalled the app 2 times, what is the actual fix?  I've signed out of all my accounts, except for my pc and my phone and I know there are no other people trying to use my account. 

[CarlosE]

Hi there @vjauregui,

Thanks for reaching out and welcome to the Community!

We understand that you tried reinstalling the app twice, but can you give a clean reinstall a try? This is different than a quick reinstall and can be helpful to get rid of any cached files that might be causing trouble. You just need to follow these steps.

If the issue persists, can you try using a different Internet connection, such as mobile data or another WiFi network?

If there's no difference, we'd like to know the OS version of your iPhone and the Spotify version you're running.

We'll be looking out for your reply 🙂

[vjauregui]

Thank you for that Carlos, I did all that and hope to see the issue resolved, if not I'll hit you back!  

Merci. 

[CarlosE]

Hey @vjauregui,

You're welcome and thanks for keeping us in the loop.

We hope it gets it up and running as expected.

If you need anything else, remember that we're just a reply away.

Cheers!