Premium but offline has expired?

[sarsfieldn]

I got a message on my iphone saying "your 30 days of offline usage has expired.  you need to disable offline mode..."  I pay for premium.  Why is this happening?  How can I fix it?  I got premium because I am often without service and liked the feature of downloading.  But now non of my songs are downloading.

[ErinRose]

How long was your paid subscription for???

[MattSuda · Accepted solution]

@sarsfieldn

Spotify has to connect to the Internet at least once every 30 days to verify that your premium subscription is sitll active. That way nobody can cancel their premium subscription and use offline mode forever.

https://support.spotify.com/learn-more/guides/#!/article/Listen-offline

"Remember to disable offline mode the next time you want to stream. You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Enjoy!"

[wesleybrookes]

I understand this but if they're receiving my $9.99/month, what do they care?