Premium member, poor sound quality on iPhone

[Chippar]

My iPad sounds great my iPhone sounds terrible, all distorted.  Any help?

[stussyboy99]

Me too.  I posted about the exact same topic a few days ago and it has not been resolved.  When i play music from my iphone (was iphone 4, now iphone 5) either bluetooth or hard patched with a cable, the music sounds distorted.  There is defintely something amiss.

[Famkrook]

I experience same problem. All audio from Spotify (online/offline) in all outputs (headphone, bluetooth, cable) is totally distorted. Sound is ok on other devices using the same premium account.

[Famkrook]

I justfound a way to solve (get around the problem). I deleted the Spotify app and re-installed it and downloaded my playlists...

[iMac]

also try restarting phone

[user-removed]

I have iPhone 10s. music quality is usually pretty good but podcasts are skipping

[Xenia]

Hey there @user-removed,

Thanks for reaching out about this on the Community. No worries - we're here to help!

Are you using your home WiFi access point or mobile data when the skipping happens? If you're on mobile data, then this is likely due to connectivity issue, in which case you can try the following:

1. Turn on Data Saver in your Settings.
2. Adjust the Music Quality to Automatic to reduce the buffering.

Hope this helps. Let us know how you get on.

[user-removed]

hay xenia!
thanks for reaching out! yeah, its the home wifi.

thank you!