Premium not recognized on iPhone

[JonathanDueck]

Hello. Like many people, I'm having difficulty getting Spotify to recognize my account as premium on iPhone 5. The responses that I have seen recommend logging out and back yet, which I have done. Other responses indicated conflicts with the person's Facebook account, but I do not have my Facebook account connected to Spotify. Help?

[Peter__ · Accepted solution]

Try logging out, fully restarting your device and then logging in again. 

Peter

[jman6931]

thanks man ur suggestion worked

[rmtokyo]

Hi. My username is rmtokyo. I just paid for premium, but it is not updating on my Iphone. Can someone please look into it!

THanks,

[Peter__]

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@rmtokyo wrote:

Hi. My username is rmtokyo. I just paid for premium, but it is not updating on my Iphone. Can someone please look into it!

THanks,

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Have a read at this topic.

Peter

[SaraSalari]

I just bought the premium account a couple hours ago and it still is not showing up on my iphone 4s as a premium. I've tried logging in and out, that doesn't work.

[Peter__]

Hey! Welcome to the community 🙂

I would suggest you have a read at and try the steps outlined in this post.

Peter

[CaitlinPaige]

iPhone application isn't recognizing my premium account. Looks like a lot of people are having the same issue. Want to be able to get my playlists on my phone. Thanks! 

[Joe]

Have you checked out the link in Peter's post immediately above yours?