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FAQs
Please see below the most popular frequently asked questions.
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Ongoing Issues
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Can you verify that your account (username or email) has Premium?
- You can check this by login onto: https://www.spotify.com/nl/account/overview/
If so, I believe this is the first time you use your Spotify account on an mobile device? It was for example not logged in with an different account before?
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