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Saved songs get erased

Saved songs get erased

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs from there, but then the songs appear as if I had never downloaded them (not even avaliable in online mode, they are just listed on the playlist). How can I fix this problem?
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4 Replies

Are these local files? (MP3s)

 

There is a bug in the app that causes local files to sometimes unsync.

 

The developers are currently investigating this bug and hopefully it will be fixed in a future update. 

MattSudaSpotify Star
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Thanks!

To temporarily fix the problem, you can reinstall Spotify and redownload all of the songs. 

MattSudaSpotify Star
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Helo there, in case anyone is still having this issue I want to comment on how I got it fixed.

Issue: When downloading albums the mobile app showed them as being downloaded and after finishing, half an hour later every downloaded song was gone, as if it had never been downloaded in the first place.

I even switched phones and this kept happening, using my same premium spotify user.

 

My way to solve it:

I noticed that when trying to download some albums, I got the "Epic collection, friend..." message, the one i got when i reached the limit of saved songs/albums.

So I deleted the app cache, uninstalled it, restarted the phone and then reinstalled it and started removing albums from my saved collection (do not confuse with the downloaded albums) and voila, since then, I've been able to download and maintain the downloaded songs.

 

I hope this helps someone being annoyed by Spotify's stupid bugs as I was.

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