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Siri doesn't work out when asking "Play"

Siri doesn't work out when asking "Play"

Plan

Premium

Country

Taiwan

Device

iPhone SE (2020)

Operating System

(iOS 14.2)

My Question or Issue

 

Hi, I'm a Premium Spotify user from Taiwan.

 

I always ask Siri "Hey Siri, play", and it will start playing randomly on Spotify.

But it's not working anymore after my iPhone SE(2020) launched to iOS 14. 

After updating to iOS 14, Siri will respond me "Sorry, you'll need an app for that" after I ask "Hey Siri, play".

And when hey siri isn't working, I'll ask Siri "Hey Siri, play Spotify". But sometimes it will respond "There's something wrong"

Reply
3 Replies

Hey @bewonderfu1, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

Hey Billy-J! Thank you for replying me.

I've tried reinstall the App, both on my iPhone SE 2020 and on my Apple Watch. I also tried reconnect my AirPods Pro, But I still get the error. 
The iPhone iOS version is 14.2

Spotify version is 8.5.86.739

Thanks again for answering my question! 

Hey there @bewonderfu1,

 

Thanks for trying and keeping us posted.

 

For it to work properly, be sure to end each command with ''on Spotify'' so Siri knows which service to access.

 

Can you try asking it to play any specific content, such as an artist or a playlist you have (e.g. ''Hey, Siri, play my Discover Weekly playlist on Spotify''), and let us know how it goes?

 

If the issue persists, could you try on a different device and let us know if the same happens there?

 

Keep us in the loop. We'll be on the lookout.

CarlosEModerator
 
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If you appreciate my answer, maybe give me a Like.
 

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